HAOLIYUAN ELECTRONIC CO. LTD U0639 Manuale Utente
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CHAPTER 5: Troubleshooting
If you encounter any problem when you’re using this wireless
network card, don’t panic! Before you call your dealer of purchase
for help, please check this troubleshooting table, the solution of
your problem could be very simple, and you can solve the problem
by yourself !
for help, please check this troubleshooting table, the solution of
your problem could be very simple, and you can solve the problem
by yourself !
Scenario Solution
I can’t find any
wireless access
point / wireless
device in ‘Site
Survey’ function.
wireless access
point / wireless
device in ‘Site
Survey’ function.
1. Click ‘Rescan’ for few more times and see if
you can find any wireless access point or
wireless device.
wireless device.
2. Please move closer to any known wireless
access point.
3. Ad hoc’ function must be enabled for the
wireless device you wish to establish a direct
wireless link.
wireless link.
4. Please adjust the position of network card
(you may have to move your computer if
you’re using a notebook computer) and click
‘Rescan’ button for few more times. If you
can find the wireless access point or wireless
device you want to connect by doing this, try
to move closer to the place where the wireless
access point or wireless device is located.
you’re using a notebook computer) and click
‘Rescan’ button for few more times. If you
can find the wireless access point or wireless
device you want to connect by doing this, try
to move closer to the place where the wireless
access point or wireless device is located.
Nothing happens
when I click
‘Open Config
Utility’
when I click
‘Open Config
Utility’
1. Please make sure the wireless network card is
inserted into your computer’s USB port.
2. Reboot the computer and try again.
3. Remove the card and insert it into another
3. Remove the card and insert it into another
USB port.
4. Remove the driver and re-install.
5. Contact the dealer of purchase for help.
5. Contact the dealer of purchase for help.
I can not establish
connection with a
certain wireless
access point
connection with a
certain wireless
access point
1. Click ‘Add to Profile’ for few more times.
2. If the SSID of access point you wish to
2. If the SSID of access point you wish to
connect is hidden (nothing displayed in ‘SSID’
field in ‘Site Survey’ function), you have to
input correct SSID of the access point you
wish to connect. Please contact the owner of
access point to ask for correct SSID.
field in ‘Site Survey’ function), you have to
input correct SSID of the access point you
wish to connect. Please contact the owner of
access point to ask for correct SSID.
3. You have to input correct passphrase /
security key to connect an access point with
encryption. Please contact the owner of
access point to ask for correct passphrase /
security key.
encryption. Please contact the owner of
access point to ask for correct passphrase /
security key.