August Home Inc AKR2 Manuale Utente
Limited Warranty Statement
IMPORTANT: By using the August Smart Keypad hardware (the “Device”) you are agreeing to be bound by
the terms of this Limited Warranty set forth below. If you do not agree to the terms of this Limited Warranty
you may return the Device (in its original, unused condition) within thirty days of the date of purchase (or the
you may return the Device (in its original, unused condition) within thirty days of the date of purchase (or the
return period provided by your place of purchase, whichever is longer) for a refund in accordance with our
returns policy as set forth in Section 3 of this Limited Warranty.
This Limited Warranty gives you specific legal rights. You may also have other legal rights that vary by state,
province or jurisdiction. The disclaimers, exclusions, and limitations of liability under this Limited Warranty will
province or jurisdiction. The disclaimers, exclusions, and limitations of liability under this Limited Warranty will
not apply to the extent prohibited by applicable law. For a full description of your legal rights you should refer
to the laws applicable in your jurisdiction and you may wish to contact a relevant consumer advisory service.
to the laws applicable in your jurisdiction and you may wish to contact a relevant consumer advisory service.
1. Duration and Coverage.
One (1) year Limited Hardware Warranty. Subject to the additional terms and conditions set forth below,
August provides the following Limited Warranty:
August provides the following Limited Warranty:
• Only to the person or entity that originally purchased the Device from August or from one of its authorized
resellers or distributors; and
• Only for Devices purchased and delivered to the end user within the United States or Canada.
2. Limited Warranty.
August warrants the Device against defects in materials and workmanship under normal use for a period
of one (1) year from the date of purchase (“Warranty Period”). If a Device is returned to August during the
of one (1) year from the date of purchase (“Warranty Period”). If a Device is returned to August during the
Warranty Period as provided below, and August determines that the Device is defective, August will repair or
replace the unit with either a new or a refurbished August Smart Keypad. If the Warranty Period has expired
or is otherwise not applicable as per the Scope and Limitation on Warranty (below), we will return the Device
to you. More information about this warranty can be found at www.august.com/support.
replace the unit with either a new or a refurbished August Smart Keypad. If the Warranty Period has expired
or is otherwise not applicable as per the Scope and Limitation on Warranty (below), we will return the Device
to you. More information about this warranty can be found at www.august.com/support.
3. Return and Warranty Service Process.
Please review the online help resources at www.august.com/support prior to seeking warranty service.
To obtain warranty service, you must first obtain a Return Merchandise Authorization (RMA) number from
a Customer Support Representative (CSR) at August. Customer Support contact information can be found
by visiting www.august.com/support. August may attempt to troubleshoot a warranty-related problem prior
To obtain warranty service, you must first obtain a Return Merchandise Authorization (RMA) number from
a Customer Support Representative (CSR) at August. Customer Support contact information can be found
by visiting www.august.com/support. August may attempt to troubleshoot a warranty-related problem prior
to issuing an RMA number. August may ask for additional information upon request. Issued RMA numbers
remain valid for thirty days from issuance. Once an RMA number is obtained, your Device must be shipped
freight prepaid, together with proof of purchase and all accessories, either in its original packaging or
packaging affording an equal degree of protection, to the August authorized distribution facility identified by
the CSR. Failure to return any of the accessories may result in a delay and/or result in a credit to August or an
invoice for the missing accessories.
remain valid for thirty days from issuance. Once an RMA number is obtained, your Device must be shipped
freight prepaid, together with proof of purchase and all accessories, either in its original packaging or
packaging affording an equal degree of protection, to the August authorized distribution facility identified by
the CSR. Failure to return any of the accessories may result in a delay and/or result in a credit to August or an
invoice for the missing accessories.
In performing warranty service, August may furnish replacement parts on an exchange basis and replaced
parts will become the property of August. Replacement parts provided by August shall be new or refurbished
and of comparable quality, and may be a different part that contains compatible features and functions. You
will reimburse August for the inspection, testing and repair of returned equipment determined by August
not to be defective or which falls under one of the warranty exclusions described below (as well as pay all
shipping and handling charges). In all cases, August’s determination as to whether or not the equipment is
defective and covered by warranty will be final. Any replacement equipment will be warranted hereunder for
a period of one (1) year from shipment. August reserves the right to change the method by which August may
provide warranty service to you, and your Device’s eligibility to receive a particular method of service.
parts will become the property of August. Replacement parts provided by August shall be new or refurbished
and of comparable quality, and may be a different part that contains compatible features and functions. You
will reimburse August for the inspection, testing and repair of returned equipment determined by August
not to be defective or which falls under one of the warranty exclusions described below (as well as pay all
shipping and handling charges). In all cases, August’s determination as to whether or not the equipment is
defective and covered by warranty will be final. Any replacement equipment will be warranted hereunder for
a period of one (1) year from shipment. August reserves the right to change the method by which August may
provide warranty service to you, and your Device’s eligibility to receive a particular method of service.
4. Scope of and Limitation of Warranty.
The warranty on this Device is limited to the repair or replacement of defective Devices as described in the
Limited Warranty section above. This warranty does not cover customer training and education, installation,
set up or adjustment, signal or reception problems.
set up or adjustment, signal or reception problems.
This warranty does not cover damage (i) due to acts of God, other forces beyond our reasonable control,
such as internet or power outages, wars, riots, terrorism, labor disputes, earthquakes, floods or other events
of “force majeure,” accident, misuse, abuse, negligence, commercial use or modification of, or to any part
such as internet or power outages, wars, riots, terrorism, labor disputes, earthquakes, floods or other events
of “force majeure,” accident, misuse, abuse, negligence, commercial use or modification of, or to any part
of your Device; (ii) caused by any third party product, service or system, use of the Device for purposes
other than for which the Device was designed or intended, or use in improper temperature, humidity or
other than for which the Device was designed or intended, or use in improper temperature, humidity or
other environmental conditions, or use of the Device in violation of written instructions provided by August
(which may be provided at the time of purchase or on its website at www.august.com/support). This warranty
does not cover defects due to normal wear and tear or aging. This warranty does not cover damage due
does not cover defects due to normal wear and tear or aging. This warranty does not cover damage due
to improper repair, operation or maintenance or connections to improper voltage supply or, to the extent
allowed by law, attempted repair by anyone other than a facility authorized by August to service your August
allowed by law, attempted repair by anyone other than a facility authorized by August to service your August
Device. This warranty does not cover consumable parts (such as batteries). This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state (and jurisdiction to jurisdiction).
legal rights, and you may also have other rights which vary from state to state (and jurisdiction to jurisdiction).
5. Disclaimer of Warranties.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE
AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN,
AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN,
STATUTORY, EXPRESS OR IMPLIED. AUGUST DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY
LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, AUGUST LIMITS THE DURATION AND
REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY AND, AT AUGUST’S
OPTION, THE REPAIR OR REPLACEMENT SERVICES DESCRIBED ABOVE. SOME STATES (COUNTRIES AND
PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY (OR CONDITION) MAY
LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.
INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY
LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, AUGUST LIMITS THE DURATION AND
REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY AND, AT AUGUST’S
OPTION, THE REPAIR OR REPLACEMENT SERVICES DESCRIBED ABOVE. SOME STATES (COUNTRIES AND
PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY (OR CONDITION) MAY
LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.
6. Limitation of Damages.
IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, TO THE MAXIMUM EXTENT PERMITTED BY
LAW, NEITHER AUGUST NOR ITS SUPPLIERS SHALL BE RESPONSIBLE OR LIABLE WITH RESPECT TO
ANY SUBJECT MATTER OF THIS AGREEMENT OR TERMS OR CONDITIONS RELATED THERETO UNDER
ANY BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY (A) FOR LOSS
OR INACCURACY OF DATA OR COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR
TECHNOLOGY, OR (B) FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING,
BUT NOT LIMITED TO BUSINESS INTERRUPTION, LOSS OF REVENUES AND LOSS OF PROFITS. THE
FOREGOING SHALL APPLY EVEN IF AUGUST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUGUST’S AGGREGATE CUMULATIVE
LIABILITY HEREUNDER SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE PAID FOR THE DEVICE
THAT CAUSED SUCH DAMAGE. CERTAIN STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW THE
LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE EXCLUSIONS SET
FORTH ABOVE MAY NOT APPLY TO YOU.
LAW, NEITHER AUGUST NOR ITS SUPPLIERS SHALL BE RESPONSIBLE OR LIABLE WITH RESPECT TO
ANY SUBJECT MATTER OF THIS AGREEMENT OR TERMS OR CONDITIONS RELATED THERETO UNDER
ANY BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY (A) FOR LOSS
OR INACCURACY OF DATA OR COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR
TECHNOLOGY, OR (B) FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING,
BUT NOT LIMITED TO BUSINESS INTERRUPTION, LOSS OF REVENUES AND LOSS OF PROFITS. THE
FOREGOING SHALL APPLY EVEN IF AUGUST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUGUST’S AGGREGATE CUMULATIVE
LIABILITY HEREUNDER SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE PAID FOR THE DEVICE
THAT CAUSED SUCH DAMAGE. CERTAIN STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW THE
LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE EXCLUSIONS SET
FORTH ABOVE MAY NOT APPLY TO YOU.
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