TCL Communication Ltd. A003 Manuale Utente

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We recommend that you read this chapter carefully before using your
mobile phone. The manufacturer disclaims any liability for damage, which
may result as a consequence of improper use or use contrary to the
instructions contained herein.

Given  that  studies  show  that  using  a  mobile  phone  while  driving  a
vehicle constitutes a real risk, even when the hands-free kit is used (car
kit, headset...), drivers are requested to refrain from using their mobile
phone when the vehicle is not parked. Check the laws and regulations
on the use of wireless mobile phones and their accessories in the areas
where you drive. Always obey them. The use of these devices may be
prohibited or restricted in certain areas.
When driving, do not use your mobile phone and headphone to listen
to  music  or  to  the  radio.  Using  a  headphone  can  be  dangerous  and
forbidden in some areas.
When  switched  on,  your  mobile  phone  emits  electromagnetic  waves
that  can  interfere  with  the  vehicle’s  electronic  systems  such  as ABS
anti-lock brakes or airbags. To ensure that there is no problem:
-do not place your mobile phone on top of the dashboard or within an
airbag deployment area,
-check with your car dealer or the car manufacturer to make sure that
the car’s electronic devices are shielded from mobile phone RF energy.

You are advised to switch off the mobile phone from time to time to
optimize its performance.
Remember  to  abide  by  local  authority  rules  of  mobile  phone  use  on
aircrafts.
Operational Warnings: Obey all posted signs when using mobile devices
in public areas.
Follow  Instructions  to  Avoid  Interference  Problems:  Turn  off  your
mobile device in any location where posted notices instruct you to do
so. In an aircraft, turn off your mobile device whenever instructed to do
so  by  airline  staff.  If  your  mobile  device  offers  an  airplane  mode  or
similar feature, consult airline staff about using it in flight.
Switch  the  mobile  phone  off  when  you  are  in  health  care  facilities,
except in designated areas. As with many other types of equipment now
in  regular  use,  mobile  phones  can  interfere  with  other  electrical  or
electronic devices, or equipment using radio frequency.
Switch  the  mobile  phone  off  when  you  are  near  gas  or  flammable
liquids. Strictly obey all signs and instructions posted in a fuel depot, gas

TCL  Communication  (US),  Inc.  warrants  to  the  original  retail
purchaser  of  this  wireless  device  that  should  this  product  or  part
thereof during normal consumer usage and condition be proven to
be  defective  in  material  or  workmanship  that  results  in  product
failure within the first twelve (12) months from the date of purchase
as  shown  on  your  original  sales  receipt  from  an  authorized  sales
agent.    Such  defect(s)  will  be  repaired  or  replaced  (with  new  or
rebuilt parts) at the company’s option without charge for parts or
labor directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items
are also warranted against defects and workmanship that results in
product failure within the first six (6) months period from the date
of purchase as shown on your original sales receipt. Such defect(s)
will  be  repaired  or  replaced  (with  new  or  rebuilt  parts)  at  the
company’s option without charge for parts or labor directly related
to the defect(s).
The limited warranty for your wireless device will be voided if any of
the following conditions occur:

•

Non-compliance with the instructions for use or installation, or with

technical  and  safety  standards  applicable  in  the  geographical  area
where your phone is used;

•

Connection to any equipment not supplied or not recommended by

TCL Communication (US), Inc.;

•

Modification or repair performed by individuals not authorized by

TCL Communication (US), Inc. or its affiliates;

•

Changes to the device operating system by the user or third party

applications;

•

Acts of god such as inclement weather, lightning, power surges, fire,

humidity, infiltration of liquids or foods, chemical products, download
of files, crash, high voltage, corrosion, oxidation;

•

Removal  or  altering  of  the  wireless  device’s  event  labels  or  serial

numbers (IMEI);

•

Damage  from  exposure  to  water  or  other  liquids,  moisture,

humidity,  excessive  temperatures  or  extreme  environmental
conditions, sand, excess dust and any condition outside the operating
guidelines;

•

  Internet address: www.alcatelonetouch.com

•

  Hot Line Number:  see  “TCL  Communication  Services”

leaflet or go to our website.

•

  Address: Room 1910-12A, Tower 3, China HK City, 33 Canton

Road, Tsimshatsui, Kowloon, Hong Kong

On our website, you will find our FAQ (Frequently Asked Questions)

section. You can also contact us by e-mail to ask any questions you may

have.
An electronic version of this user guide is available in English and other

languages according to availability on our server:

www.alcatelonetouch.com
Your mobile phone is a transceiver that operates on GSM in quad-band

with 850/900/1800/1900 MHz or UMTS in tri-band with 850/900/2100
MHz.

Your telephone is identified by an IMEI (phone serial number) shown

on the packaging label and in the phone’s memory. We recommend

that you note the number the first time you use your telephone by

entering * # 0 6 # and keep it in a safe place. It may be requested by

the police or your operator if your telephone is stolen. This number

allows  your  mobile  telephone  to  be  blocked  preventing  a  third
person from using it, even with a different SIM card.

Disclaimer
There  may  be  certain  differences  between  the  user  manual

description  and  the  phone’s  operation,  depending  on  the  software

release of your telephone or specific operator services.

(1)

Contact your network operator to check service availability.

Obigo®

is a registered trademark of Obigo AB.
microSD Logo is a trademark.

The Bluetooth word mark and logos are owned by the
Bluetooth SIG, Inc. and any use of such marks by TCL
Communication  Ltd.  and  its  affiliates  is  under  license.
Other trademarks and trade names are those of their
respective owners.

ALCATEL 2067X BLUETOOTH 

DECLARATION ID B018931

Java™  and  all  Java™  based  trademarks  and  logos  are
trademarks  or  registered  trademarks  of  Sun
Microsystems, Inc. in the U.S. and other countries.

Your  mobile  phone  is  CMAS  capable  and  allows  you  to  receive
automatic alerts in times of crisis (e.g. earthquake, hurricanes, etc.)
For more information please visit our website http://www.alcatelonetouch.com
FCC ID: 2ACCJA003

station, or chemical plant, or in any potentially explosive atmosphere.
When the mobile phone is switched on, it should be kept at least 15 cm
from any medical device such as a pacemaker, a hearing aid or insulin
pump.  In  particular  when  using  the  mobile  phone  you  should  hold  it
against the ear on the opposite side to the device, if any.
Read  and  follow  the  directions  from  the  manufacturer  of  your
implantable medical device. If you have any questions about using your
mobile  device  with  your  implantable  medical  device,  consult  your
healthcare provider.
To avoid hearing impairment, answer the call before holding your mobile
phone to your ear. Also move the handset away from your ear while
using the “hands-free” option because the amplified volume might cause
hearing damage.
It is recommended to have proper supervision while small children use
your mobile phone.
When  replacing  the  cover  please  note  that  your  mobile  phone  may
contain substances that could create an allergic reaction.
Always handle your mobile phone with care and keep it in a clean and
dust-free place.
Do not allow your mobile phone to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, infiltration of liquids,
dust,  sea  air,  etc.).  The  manufacturer’s  recommended  operating
temperature  range  is  -10°C  (14°F)  to  +55°C  (131°F)  (the  max  value
depends on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the mobile phone’s display may be
impaired, though this is temporary and not serious.
Do not open or attempt to repair your mobile phone yourself.
Do not drop, throw or try to bend your mobile phone.
Do  not  use  the  mobile  phone  if  the  glass  made  screen,  is  damaged,
cracked or broken to avoid any injury.
Do not paint it.
Use  only  batteries,  battery  chargers,  and  accessories  which  are
recommended by TCL Communication Limited and its affiliates and are
compatible  with  your  mobile  phone  model.TCL  Communication
Limited and its affiliates disclaim any liability for damage caused by the
use of other chargers or batteries.
Your  mobile  phone  should  not  be  disposed  of  in  a  municipal  waste.
Please check local regulations for disposal of electronic products.
Remember  to  make  back-up  copies  or  keep  a  written  record  of  all
important information stored in your mobile phone.

•

Defects in appearance, cosmetic, decorative or structural items such as

framing and non-operative parts;

•

Damage as result of physical abuse regardless of cause.

There  are  no  express  warranties,  whether  written,  oral  or  implied,
other  than  this  printed  limited  warranty  or  the  mandatory  warranty
provided  by  your  jurisdiction.  In  no  event  shall TCL  Communication
(US), Inc. or any of its affiliates be liable for incidental or consequential
damages  of  any  nature  whatsoever,  including  but  not  limited  to
commercial loss, to the full extent those damages can be disclaimed by
law. Some states do not allow the exclusion or limitation of incidental
or  consequential  damages,  or  limitation  of  the  duration  of  implied
warranties, so the preceding limitations or exclusions may not apply to
you.
How to obtain Support: Contact the customer care center by calling
(877-702-3444) or going to (http://www.alcatelonetouch.com/usa/). We
have  placed  many  self-help  tools  that  may  help  you  to  isolate  the
problem  and  eliminate  the  need  to  send  your  wireless  device  in  for
service. In the case that your wireless device is no longer covered by
this limited warranty due to time or condition, you may utilize our out
of warranty repair options.
How  to  obtain  Hardware  Service  within  the  terms  of  this  warranty:
Create a user profile (alcatel.finetw.com) and then create an RMA for the
defective  device.    Ship  the  device  with  a  copy  of  the  original  proof  of
purchase  (e.g.  original  copy  of  the  dated  bill  of  sale,  invoice)  with  the
owner’s return address (No PO Boxes accepted), wireless carrier’s name,
alternate  daytime  phone  number,  and  email  address  with  a  complete
problem description. Only ship the device. Do not ship the SIM card,
memory cards, or any other accessories such as the power adapter. You
must properly package and ship the wireless device to the repair center.
TCL Communication (US), Inc. is not responsible for devices that do not
arrive  at  the  service  center  or  are  damaged  in  transit.    Insurance  is
recommended with proof of delivery. Upon receipt, the service center
will verify the warranty conditions, repair, and return your device to the
address provided in the RMA. Check the warranty repair status by going
online with the RMA number on web portal.

Some people may suffer epileptic seizures or blackouts when exposed to
flashing lights, or when playing video games. These seizures or blackouts
may occur even if a person never had a previous seizure or blackout. If
you have experienced seizures or blackouts, or if you have a family history
of  such  occurrences,  please  consult  your  doctor  before  playing  video
games on your mobile phone or enabling a flashing-lights feature on your
mobile phone. Parents should monitor their children’s use of video games
or other features that incorporate flashing lights on the mobile phones.
All  persons  should  discontinue  use  and  consult  a  doctor  if  any  of  the
following  symptoms  occur:  convulsion,  eye  or  muscle  twitching,  loss
of  awareness,  involuntary  movements,  or  disorientation.  To  limit  the
likelihood of such symptoms, please take the following safety precautions:
- Play at the farthest distance possible from the screen.
When  you  play  games  on  your  mobile  phone,  you  may  experience
occasional  discomfort  in  your  hands,  arms,  shoulders,  neck,  or  other
parts of your body. Follow these instructions to avoid problems such as
tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing, stop
and rest for several hours before playing again.
-  If  you  continue  to  have  sore  hands,  wrists,  or  arms  during  or  after
playing, stop the game and see a doctor.

PROTECT YOUR  HEARING
 To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker is
in use.

Before removing the battery from your mobile phone, please make sure
that the mobile phone is switched off.
Observe the following precautions for battery use:
-Do not attempt to open the battery (due to the risk of toxic fumes
and burns).
-Do not puncture, disassemble or cause a short-circuit in a battery,
-Do not burn or dispose of a used battery in the garbage or store it at
temperatures above 60°C (140°F).
Batteries  must  be  disposed  of  in  accordance  with  locally  applicable
environmental  regulations.  Only  use  the  battery  for  the  purpose  for
which  it  was  designed.  Never  use  damaged  batteries  or  those  not
recommended by TCL Communication Limited and/or its affiliates.

Before  contacting  the  service  centre,  you  are  advised  to  follow  the
instructions below:

•

You  are  advised  to  fully  charge  (

 )  the  battery  for  optimal

operation.

•

Avoid storing large amounts of data in your phone as this may affect
its performance.

and carry out the following checks:

•

Check the battery contacts, remove and reinstall your battery, then
turn your phone on

•

Check the battery power level, charge for at least 20 minutes

•

If it still does not work, please use User Data Format to reset the
phone

•

Restart your phone by pressing and holding the

key

•

Remove the battery and re-insert it, then restart the phone

•

Check whether your phone is locked when not in use, and make sure
you don't accidentally turn off your phone when locking it by pressing
the power key.

•

Check the battery charge level

This symbol on your mobile phone, the battery and the
accessories means that these products must be taken to
collection points at the end of their life:
 - Municipal waste disposal centers with specific bins for

these items of equipment

 - Collection bins at points of sale.

They will then be recycled, preventing substances being disposed of in
the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with
this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary
bins  if  your  jurisdiction  or  your  region  has  suitable  recycling  and
collection facilities; instead they are to be taken to collection points for
them to be recycled.
In  the  United  States  you  may  learn  more  about  CTIA’s  Recycling
Program at http://www.gowirelessgogreen.org/
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS

Home A.C./ Travel chargers will operate within the temperature range
of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your mobile phone meet with the standard
for  safety  of  information  technology  equipment  and  office  equipment
use. Due to different applicable electrical specifications, a charger you
purchased in one jurisdiction may not work in another jurisdiction. They
should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger:  100-240 V, 50/60 Hz, 0.15 A

Output: 5 V, 550 mA

Battery:

Lithium 850 mAh

THIS MOBILE PHONE MEETS THE GOVERNMENT’S REQUIREMENTS
FOR EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radio-
frequency (RF) energy. These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population.

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Make sure you are using an ALCATEL ONE TOUCH battery and the
charger from the box

•

Make  sure  your  battery  is  inserted  properly  and  clean  the  battery
contact if it’s dirty. It must be inserted before plugging in the charger

•

Make  sure  that  your  battery  is  not  completely  discharged;  if  the
battery  power  is  empty  for  a  long  time,  it  may  take  around  20
minutes to display the battery charger indicator on the screen.

•

Make  sure  charging  is  carried  out  under  normal  conditions  (0°C
(32°F) to +40°C (104°F))

•

When abroad, check that the voltage input is compatible

•

Try connecting in another location

•

Verify the network coverage with your operator

•

Check with your operator that your SIM card is valid

•

Try selecting the available network(s) manually

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Try connecting at a later time if the network is overloaded

•

Check that the IMEI number (press *#06#) is the same as the one
printed on your warranty card or box

•

Make  sure  that  the  internet  access  service  of  your  SIM  card  is
available

•

Check your phone's Internet connecting settings

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Make sure you are in a place with network coverage

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Try connecting at a later time or another location

The  guidelines  are  based  on  standards  that  were  developed  by
independent  scientific  organizations  through  periodic  and  thorough
evaluation  of  scientific  studies. These  guidelines  include  a  substantial
safety margin designed to ensure the safety of all persons, regardless of
age and health.
The  exposure  standard  for  mobile  phones  employs  a  unit  of
measurement known as the Specific Absorption Rate, or SAR. The SAR
limit  set  by  public  authorities  such  as  the  Federal  Communications
Commission of the US Government (FCC), or by Industry Canada, is
1.6  W/kg  averaged  over  1  gram  of  body  tissue.  Tests  for  SAR  are
conducted  using  standard  operating  positions  with  the  mobile  phone
transmitting at its highest certified power level in all tested frequency
bands.
Although the SAR is determined at the highest certified power level, the
actual SAR level of the mobile phone while operating can be well below
the  maximum  value. This  is  because  the  mobile  phone  is  designed  to
operate at multiple power levels so as to use only the power required
to reach the network. In general, the closer you are to a wireless base
station  antenna,  the  lower  the  power  output  of  the  mobile  phone.
Before  a  mobile  phone  model  is  available  for  sale  to  the  public,
compliance with national regulations and standards must be shown.
The highest SAR value for this model mobile phone when tested is 0.86
W/Kg for use at the ear and 0.94W/Kg for use close to the body.
While  there  may  be  differences  between  the  SAR  levels  of  various
mobile phones and at various positions, they all meet the government
requirement  for  RF  exposure.  For  body-worn  operation,  the  mobile
phone meets FCC RF exposure guidelines provided that it is used with
a  non-metallic  accessory  with  the  handset  at  least  10  mm  from  the
body. Use of other accessories may not ensure compliance with FCC
RF exposure guidelines.
Additional  information  on  SAR  can  be  found  on  the  Cellular
Telecommunications  &  Internet  Association  (CTIA)  Web  site:  http://
www.ctia.org/
The  World  Health  Organization  (WHO)  considers  that  present
scientific  information  does  not  indicate  the  need  for  any  special
precautions for use of mobile phones. If individuals are concerned, they
might  choose  to  limit  their  own  or  their  children’s  RF  exposure  by
limiting the length of calls, or using “hands-free” devices to keep mobile
phones  away  from  the  head  and  body.  (fact  sheet  n°193). Additional
WHO  information  about  electromagnetic  fields  and  public  health  are
available on the following website: http://www.who.int/peh-emf.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device pursuant to part 15 of the FCC Rules.

•

Make sure the SIM card has been correctly inserted

•

Make sure the chip on your SIM card is not damaged or scratched

•

Make sure the service of your SIM card is available

•

Make sure you have dialed a valid number and press

key

•

For international calls, check the country and area codes

•

Make sure your phone is connected to a network, and the network
is not overloaded or unavailable

•

Check  your  subscription  status  with  your  operator  (credit,  SIM
card valid, etc.)

•

Make sure you have not barred outgoing calls

•

Make sure that your phone is not in flight mode

•

Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network)

•

Check  your  subscription  status  with  your  operator  (credit,  SIM
card valid, etc.)

•

Make sure you have not forwarded incoming calls

•

Make sure that you have not barred certain calls

•

Make sure that your phone is not in flight mode

•

Check that you have subscribed to this service with your operator

•

Your caller has concealed his/her name or number

•

Make sure your SIM card is not broken

•

Make sure your SIM card is inserted properly

•

Import all contacts stored in SIM card to phone

(1)

 Webcam functionality may vary depending on the operating system of

your PC.

These  limits  are  designed  to  provide  reasonable  protection  against
harmful  interference  in  a  residential  installation.  This  equipment
generates,  uses  and  can  radiate  radio  frequency  energy  and,  if  not
installed  and  used  in  accordance  with  the  instructions,  may  cause
harmful  interference  to  radio  communications.  However,  there  is  no
guarantee that interference to radio or television reception, which can
be  determined  by  turning  the  equipment  off  and  on,  the  user  is
encouraged to try to correct the interference by one or more of the
following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
-Consult the dealer or an experienced radio/ TV technician for help.
Changes  or  modifications  not  expressly  approved  by  the  party
responsible for compliance could void the user’s authority to operate
the equipment.
For  the  receiver  devices  associated  with  the  operation  of  a  licensed
radio service (e.g. FM broadcast), they bear the following statement:
This  device  complies  with  Part  15  of  the  FCC  Rules.  Operation  is
subject  to  the  condition  that  this  device  does  not  cause  harmful
interference.
For other devices, they bear the following statement:
This  device  complies  with  Part  15  of  the  FCC  Rules.  Operation  is
subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this  device  must  accept  any  interference  received,  including

interference that may cause undesired operation.

Your  mobile  phone  is  equipped  with  a  built-in  antenna.  For  optimal
operation, you should avoid touching it or degrading it.
As  mobile  devices  offer  a  range  of  functions,  they  can  be  used  in
positions other than against your ear. In such circumstances the device
will be compliant with the guidelines when used with headset or usb
data  cable.  If  you  are  using  another  accessory  ensure  that  whatever
product  is  used  is  free  of  any  metal  and  that  it  positions  the  mobile
phone at least 10 mm away from the body.

•

You can adjust the volume during a call by pressing the navigation key

•

Check the network strength

•

Make  sure  that  the  receiver,  connector  or  speaker  on  your  phone
is clean

•

Check  with  your  operator  to  make  sure  that  your  subscription
includes this service

•

Make sure this feature does not require an ALCATEL ONE TOUCH
accessory

•

Make sure that you have correctly recorded the number in your file

•

Make  sure  that  you  have  selected  the  country  prefix  when  calling
a foreign country

•

Make  sure  that  your  SIM  card  contacts  are  not  full;  delete  some
files or save the files in the phone contacts (i.e. your professional or
personal directories)

•

Contact your network operator to check service availability

•

Make  sure  your  operator’s  voicemail  number  is  correctly  entered
in "My numbers"

•

Try later if the network is busy

You can use your phone as a webcam for instant messaging on your
PC.

•

Connect your phone to PC via USB cable.

•

Go  to  "My computer"  folder  on  your  PC  and  find  USB  video

device (Under Scanners & Cameras).

•

Check your phone memory availability as it might be full

•

Contact  your  network  operator  to  check  service  availability  and
check MMS parameters

•

Verify  the  server  centre  number  or  your  MMS  profile  with  your
operator

•

The server centre may be swamped, try again later

•

You have saved too many short messages on your SIM card; delete
some of them or archive them in the phone memory

•

Contact your network operator to obtain the PUK code (Personal
Unblocking Key)

•

Make sure there is sufficient phone memory for your download

•

Select the microSD card as the location to store downloaded files

•

Check your subscription status with your operator

•

Make  sure  that  Bluetooth  is  turned  on  and  your  phone  is  visible
to other users

•

Make  sure  that  the  two  phones  are  within  Bluetooth’s  detection
range

•

Make sure you follow the complete charge time (minimum 3 hours)

•

After a partial charge, the battery level indicator may not be exact.
Wait  for  at  least  20  minutes  after  removing  the  charger  to  obtain
an exact indication

•

Switch on the backlight upon request

•

Extend the email auto-check interval for as long as possible

•

Update  news  and  weather  information  on  manual  demand,  or
increase their auto-check interval

•

Exit background-running Java applications if they are not being used
for a long time

•

Deactivate Bluetooth when not in use

ALCATEL is a trademark of Alcatel-Lucent

and is used under license by

TCL Communication Ltd.

All rights reserved © Copyright 2014

TCL Communication Ltd.

TCL Communication Ltd reserves the right to alter

material or technical specification without prior

notice.

PROTECT YOUR  HEARING
To prevent possible hearing damage, do not listen at high
volume  levels  for  long  periods.  Exercise  caution  when
holding your device near your ear while the loudspeaker
is in use.

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