MONDEVICES INC. MONB2 Manuale Utente
32
33
ENG
ENG
Problem
Possible Causes Recommended Steps
My MonBaby
application
cannot find
my MonBaby
device
on an Android
TM
device
7. Ensure that the MonBaby is
placed next to the smart phone/
device during the setup process
8. Make sure you connect via
Bluetooth
®
by launching the
MonBaby app on your smart
device, and not by attempting to
find the MonBaby through your
Bluetooth
Bluetooth
®
settings.
I keep on
losing signal
and/or I
am getting
proximity
alerts
1. Low or dead
battery in the
MonBaby device
2. Battery is not
making a proper
connection with
the MonBaby
battery clip
3. Interference
from other
wireless devices
or environmental
factors
4. MonBaby may
be covered by
extra layers of
fabric or other
material
1. Install a new battery (CR2032)
by following the battery
replacement instructions
on page 10 of the manual
2. Please see our instructional
video on our YouTube channel for
how to ensure that the battery
is making a proper connection to
the battery clip of the MonBaby
https://www.youtube.com/user/
mondevices
3. Try turning off other wireless
devices that may not be needed
and which may be causing
interference. Please see the
MonBridge section of this manual
on page 15
4. Ensure that the MonBaby is
placed in accordance with the
instruction in this manual and
that it is not covered by additional
layers of material
I am getting
false alerts
on my
MonBaby
application
1. The MonBaby
may be out of
range or close
to out of range
with your smart
device
2. In case of
Breathing
Movement alerts,
the MonBaby
1. Ensure that the MonBaby and
your smart device are within
range of one another (please
see the recommended usage
guidelines on 13 in the manual)
2. Ensure that the MonBaby
is properly placed on the child
(please see the recommended
usage guidelines on 10 in the
manual)
Problem
Possible Causes Recommended Steps
I am getting
false alerts
on my
MonBaby
application
may not be
properly placed
on the child
3. In case of
Rollover alerts,
the MonBaby
may not be
properly
calibrated
4. The MonBaby
application many
not have enough
memory to run
on your smart
device
3. Recalibrate the MonBaby by
following the instructions on page
7 of the manual
4. Force quit all applications
which you are not using while
running the MonBaby app by
double clicking the home button
on your Apple device and swiping
up or by going to the settings
menu on your Android
TM
device,
choosing Applications and then
choosing the app you want to
force quit
I am getting
too many
alerts
The settings
portion of
the MonBaby
application may
have too many
alarms turned on
You can customize the alerts you
want to receive by going to the
settings menu and choosing only
those alerts which are important
to you
The outer
plastic
enclosure
broke during
use
The MonBaby
may have been
placed over
clothing that is
too thick or the
snap piece may
have broken
due to excessive
force
Please contact us at
support@mondevices.com
and
we’ll be happy to assist you
I accidentally
put my
MonBaby in
the laundry
and now it
does not
work
Water damage
Please contact us at
support@mondevices.com
and
we’ll be happy to assist you
The
MonBaby
application is
draining my
The MonBaby
application may
be running along
with other apps.
The MonBaby application uses
the requisite amount of resources
necessary to run in order to
properly monitor your baby’s