Smartbow GmbH W010 Manuale Utente
Page 18 of 34
4.5 General and special warranty conditions
4.5.1 General warranty conditions
These general warranty conditions apply only in connection with the general terms and
conditions of sale (GTC) of MKW electronics GmbH at the purchasing moment of the Wallpoint.
The current version of the GTC is visible on the homepage of MKWE (http://www.mkwe.at).
The warranty always begins on the date of transfer of the
SMARTBOW
®
Wallpoints bought
from MKWE or an authorized seller of MKWE and refers to any material or production damage,
which may occur while normal using. The warranty period is derived from the proof of purchase.
Please keep the original proof of purchase in a safe place. MKWE and its authorized service
partners reserve the right to refuse a warranty repair or a warranty confirmation if a proof cannot
be provided.
If you have to return a
SMARTBOW
Wallpoint please make sure that it is packed securely.
Please send us with the
SMARTBOW
Wallpoint a detailed description of the problem. In order
to assert your claims or before sending, please contact the MKWE Support.
The
SMARTBOW
Wallpoint always has to be sent completely, that means with all parts from the
scope of supply. An incomplete reception of shipment will delay the repair / exchange. MKWE
does not take over any liability for additionally sent materials, which do not belong to the original
scope of supply.
This warranty does not have any effect on your existing statutory warranty claims and is subject
to the laws of the country, in which the
SMARTBOW
Wallpoint was bought by the end customer
from the authorized distributer and is valid only in this country.