Axis OfficeBasic USB Wireless Print Server 0208-002 Dépliant
Codici prodotto
0208-002
Appendix 3: Troubleshooting
48
AXIS OfficeBasic USB Wireless
Frequently Asked Questions
Q: Print jobs are sent
to the print queue
successfully, but fail
to be sent to the
printer?
A: Possible explanations:
The printer is off-line, jammed or out of paper.
Solutions:
1. Check that all cables are properly connected.
2. Recheck the print server connection by logging into the print server’s web
pages.
Q: Print jobs start
printing, but print
very slowly or print
unknown characters.
A: Possible explanation and solution:
A printer driver is missing or is incompatible with that printer. Using a print
driver that is not specific for the printer can cause printing errors. Install the
proper printer driver. If these printer drivers are not available to you, please
contact your printer manufacturer.
driver that is not specific for the printer can cause printing errors. Install the
proper printer driver. If these printer drivers are not available to you, please
contact your printer manufacturer.
Q: The Status LED
light keeps blinking
after POST.
A: Possible explanation and solution:
The last upgrade process was not completed. The print server must be
upgraded again via the print server’s web interface.
upgraded again via the print server’s web interface.
Q: The setup Wizard
can’t find the print
server
A: Possible Explanation:
The Personal Firewall installed in your computer blocks the connection.
Solution:
Disable the Personal Firewall or adjust the security level to lower.