HP 649281-B21 Manuale Utente

Related Services

Related HP Care Pack Services to enhance your HP product experience

3-Year HP 24x7 4 hour Response, Proactive Care or Critical Advantage

3-Year HP 24x7 4 hour Response, Proactive Care or Critical Advantage
Helps optimize your systems and delivers high levels of application availability through proactive service
management and advanced technical response. A skilled Technical Manager will own your query or
issue end to end until resolved, delivering a single point of contact for you.

http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA3-2140ENW.pdf

3-Year HP 6-hour Onsite Call-to-Repair, HP Collaborative Support

3-Year HP 6-hour Onsite Call-to-Repair, HP Collaborative Support
Offers customers a single point of contact for server problem diagnosis, hardware problem resolution to
return the hardware in operating condition within 6 hours of the initial service request to the HP Global
Solution Center, and basic software problem diagnosis, fault isolation, and resolution if available to HP.
In case, the issue is with HP or supported third-party software product and cannot be resolved by
applying known fixes, HP will contact the third-party vendor and create a problem incident on your
behalf.

HP Proactive Select Service

Provides a flexible way to purchase HP best-in-class consultancy and technical services. You can buy
Proactive Select Service Credits when you purchase your hardware and then use the credits over the next
12 months.

http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA2-3842ENN.pdf

Insight Remote Support

Provides 24 X 7 remote monitoring, proactive notifications, and problem resolution. Learn more

http://www.hp.com/go/insightremotesupport

QuickSpecs

HP InfiniBand Options for HP ProLiant and Integrity

Servers

Service and Support

DA - 13078 North America — Version 18 — March 6, 2012

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