Black Box EDS-SS10 Manuale Utente

Recognize any of these situations?

• You wait more than 30 minutes to get through

to a vendor’s tech support.

• The so-called “tech” is a customer service rep

who can’t help you.

• You don’t have a purchase order number

or a credit card so the tech won’t help you.

• It’s 9

. and you need help, but your vendor’s

tech support line is closed.

According to a survey by Data Communi cationsmagazine,90%ofnetwork

managers surveyed say that getting the technical support they need is extremely
important when choosing a vendor. But even though network managers pay
anywherefrom10to20%oftheiroverallpurchasepriceforabasicserviceand
supportcontract,thetechnicalsupportandservicetheyreceivefallsfarshortof
their expectations — and certainly isn’t worth what they paid.

AtBlackBox,weguaranteethebestvalueandthebestsupport.Youcaneven

consultourTechSupportexperts—FREEofcharge—before,during,andlongafter
your transaction. It’s all part of our commitment to your success.

Why buy from Black Box?

Exceptional value. Exceptional Tech Support. Period.

Media Players

Extenders

Splitters

Video Switches

Converters

LCD & Plasma Screens

Cables & Connectors

KVM Switches & Extenders

Display Controllers

Media Storage Devices

Media Cabinets & Racks

Installation Services

andtheDoubleDiamondlogoareregisteredtrademarks,andiCOMPEL

™

isatrademark,ofBB

Technologies,Inc.Anythird-partytrademarksappearinginthispublicationareacknowledgedtobethepropertyoftheirrespectiveowners.

Comprehensive digital signage,

audio/video, multimedia,

and networking solutions.

Get the objective advice you need, the industry-leading
technology you want, and the real support you can count
on from Black Box Network Services.

You’ll find it at Black Box.

The right products, the right support, and the right pricing.

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