Defender 21031 Manuale Utente

•  Sometimes your router will not allow you to view the footage with your

external IP address because the DVR is connected to the same router. Try 

typing the DVR's internal IP address in the address bar.

•  If using a port other than 80, add your port forwarded port to the end the

    IP address. 

•  See the NETWORK SETUP section for setup instructions.

•  Port forwarding may not be set up correctly.

•  The external IP address of the DVR may have changed. Try setting up a DDNS

account to stay connected with the latest IP information.

•  The ISP may be blocking port 80.Try changing HTTP Port to 8080. Be sure to 

•  Refer to the NETWORK SETUP section of the manual for detailed instructions 

on REMOTE VIEWING set up.

•  Make sure you have an up-to-date browser to view the footage with the

proper ActiveX options. 

•  Make sure the browser is Internet Explorer. The software will not play on any

other browser. 

•  Download all Windows Updates to make sure you have the latest version of

Windows and Internet Explorer.

•  When multiple Users view the DVR at the same time, it slows the connection

to the DVR. Try accessing the DVR at a later time.

•  The speed of your Internet connection may be too slow. Check with your ISP if

the video seems to be choppy no matter when you check it.

•  It is normal to experience a small time delay between the live footage and the

network viewing.