Adaptec 6805Q 2270700-R Manuale Utente

Chapter 10: Solving Problems

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84

Troubleshooting Checklist

If you encounter difficulties installing or using your Adaptec RAID controller, check these 
items first:

●

With your computer powered off, check the connections to each disk drive, power supply, 
LED connector, and so on.

Try disconnecting and reconnecting disk drives from the Adaptec RAID controller.

●

Check that your Adaptec RAID controller is installed in a compatible PCIe expansion slot. 
To double-check the bus compatibility of your controller, see 

.

●

Ensure that your Adaptec RAID controller is firmly seated and secured in the PCIe 
expansion slot.

●

If your Adaptec RAID controller is not detected during system boot, try installing it in a 
different compatible expansion slot. (See 

 for instructions.)

●

Did the driver install correctly? 

●

If you have external disk drives (or other devices), are they powered on?

●

Check the Readme on the installation DVD for compatibility issues and known problems.

If you are still unable to resolve a problem, you can find additional troubleshooting 
information and direction on the Adaptec Web site at 

 or the Support 

Knowledgebase at 

Monitoring Disk Drives Status

You can use the ‘blink’ feature of Adaptec Storage Manager to monitor the status of your SAS 
and SATA disk drives. When you blink a specific disk drive or set of disk drives, the LED(s) on 
the selected disk drives flash. 

This table describes the LED flash states. 

For more information about backplanes, see 

. For more 

information about using Adaptec Storage Manager to monitor your disk drives, refer to the 
Adaptec Storage Manager User’s Guide or the online Help.

Silencing the Alarm

If your Adaptec RAID controller includes an alarm, the alarm will sound when an error occurs. To 
silence the alarm, use Adaptec Storage Manager (see 

OR SerialSelect (see 

.)

Controller Device State

Slot State

LED Flash State

Failed

Device is faulty

On

Rebuilding

Device is rebuilding

Slow flash

Blink

Identify the device

Fast flash

Other

No error

Off