Gigaset DX800A S30853-H3100-D201 Manuale Utente

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S30853-H3100-D201
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Customer Service & Assistance
Gigaset DX800A all in one / IM-NORD EN / A31008-N3100-R201-2-SM19 / appendix.fm / 18.04.11
V
e
rsion 4, 16.0
9
.2005
Checking service information
If you contact Customer Services, you may 
need the base's service information. 
Prerequisite: 
u
The send connection is ISDN or fixed line: 
You must pick up the receiver when in 
idle mode or be conducting an external 
call.
u
The send connection is VoIP: 
You are conducting an external call.
§Options§
 
¢
Service Info
Confirm selection with 
§OK§
You can select the following information/
functions with 
q:
1: 
Base serial number (RFPI)
2: 
Not in use: - - - 
3: 
Informs the service employees 
of the base settings (in hex dia-
gram format) e.g., the number 
of registered handsets, repeater 
mode. The last three digits indi-
cate the line types available on 
the base. 
4: 
Variant (digits 1 to 4), 
Telephone firmware version 
(digits 5 to 6).
5: 
Gigaset.net number of your 
phone. A service employee can 
use this number to call you over 
the Internet without you need-
ing to be registered with a VoIP 
provider. This means that the 
employee can test online con-
nections and VoIP telephony 
regardless of the VoIP provider.
6: 
Device number of the base. This 
contains additional information 
for the service employee. 
 0x504 Time limit exceeded at the gateway.
 0x505 The server rejects the query because the 
indicated version number of the SIP pro-
tocol does not concur with at least the 
version that is used by the server or SIP 
device involved in this query.
 0x515 The server rejects the query because the 
message exceeds the maximum permit-
ted size.
 0x600 The called party is busy.
 0x603 The called party has rejected the call.
 0x604 The called URI does not exist.
 0x606 The communication settings are not 
acceptable.
 0x701 The called party has hung up.
 0x703 Connection cancelled because of time-
out. 
 0x704 Connection interrupted because of a 
SIP error.
 0x705 Wrong dialling tone
 0x706 No connection established
 0x751 Busy tone:
No codec match between the calling 
and called party.
 0x810 General socket layer error: User is not 
authorised.
 0x811 General socket layer error: 
Wrong socket number
 0x812 General socket layer error: Socket is not 
connected.
 0x813 General socket layer error: 
Memory error
 0x814 General socket layer error: Socket not 
available – check IP settings/connection 
problem/VoIP setting incorrect.
 0x815 General socket layer error: 
Illegal application on the socket inter-
face.
Status 
code
 
Meaning 
Please note
You may need to wait a few seconds before 
§Options§
 appears on the display