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Objective: 
Make desktop environment more responsive to the
needs of clinicians at North Shore Medical Center and
its satellites   
Approach:
North Shore Medical Center standardizing on HP Thin
Clients supported by HP blade servers in the central
data center
IT improvements: 
• Improved  security
• Easier application deployment, administration,
manageability
• Improved reliability 
Business benefits: 
• 30 percent cost reduction
• Remote access to clinical applications from anywhere
in the center (and eventually, outlying clinics)
• Reduced power usage
• Faster user log-in
• Session “follows” the user anywhere in the medical
center
When the North Shore Medical Center in
Massachusetts evaluated its desktop environment, it
found a number of issues to resolve: Desktop machines
were often past their prime, slow, and didn’t provide
clinicians with the flexibility they wanted. But rather
than simply updating the desktops, North Shore
pursued an entirely new strategy: HP Thin Client
computing supported by HP blade servers in the data
center.
North Shore Medical Center is a 300-bed community
hospital affiliated with Partners Health Care, serving
north suburban Boston including Salem, Lean, Danvers
and other communities. The system also operates some
70 remote sites, ranging from small physician offices to
clinics. 
“With HP Thin Clients, we have improved performance for the user,
enhanced security, reduced power usage, and simplified support 
issues—all while realizing significant cost savings. They’re just what the
doctor ordered.”
—Demetrios Papayannopoulos, IT Manager, North Shore Medical Center
HP customer case
study: HP Thin Client
solution delivers
improved
performance,
flexibility, security—all
at a lower total cost
Industry: Healthcare
North Shore
Medical Center
North SHORE MEDICAL CENTER
HP Thin Client solution delivers just what the doctor ordered