Phaesun Wind turbine 310127 310127 Scheda Tecnica

 

 

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Warranty 
Guangzhou HY Energy Technology Co., Ltd (HYE) provides 3 years limited warranty for wind turbine from the date of shipment, warranty covers all parts of wind turbine damaged within 
warranty period, free replacement part or complete wind turbine will only be provided after remote troubleshooting and analysis of the problem by HYE technicians, HYE hold the rights 
of providing the most appropriate solutions in terms of parts & complete turbine replacement and means of shipment.     
 
Restrictions 
Following defects will not be covered in this warranty: 
1. Wind turbine has not been installed, operated, repaired, or maintained in accordance with instructions supplied by HYE; has been altered or modified unauthorized.   
2. Damage caused by abnormal physical, thermal or electrical stress, negligence, misuse. 
3. Damage caused by force majeure like lightning, hurricane force winds, flood, earthquake etc. 
4. Damage caused by the use of any unauthorized controller, inverter or tower not provided or confirmed by HYE. 
Warranty Claim Procedures     
In order to get service under this warranty, customer must provide HYE with following information for analysis: 
1. Serial number of wind turbine, running time, malfunction date. 
2. Detailed description of the defects and corresponding test result has been done in accordance with the troubleshooting HYE provided.  
3. HYE technician may ask for some extra testing in order to identify the defects so solutions could be provided promptly and precisely. HY series wind turbine users are liable to conduct 
these extra testing and provide referable test result.   
4. Installation pictures (see details on the installation location and its surrounding). 
5. Damaged machine pictures or videos.   
6. HYE technician will provide final solution according to defect description and the test result of troubleshooting.   
Customer is responsible for shipping the defect or damage part to HYE for repairing if needed, then HYE will repair or replace with new one for free and ship to owner on HYE cost, if no 
defected piece ship back to HYE but need replacement, HYE will provide the part for free but shipping expense will be at buyer side. 
 
Consequential Losses 
HYE is not responsible for any responsibility of consequential losses. Consequential losses mean:   

1.  Indirect, unexpected or special losses or damages

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