Keba 89.423 Electric Cars KEBA 89.423 Electric Cars N/A Silver, Grey Silver, Grey 89.423 Scheda Tecnica

KeContact P20 

Troubleshooting 

User manual, Version: 1.30 / Article no.: 90061 

17 

© KEBA 2012-2013 

 

 

Status LED does not light up 
 

  No voltage supply – 

 

Check RCD circuit breaker and line circuit 
breaker and switch on if necessary. 

  Defective – please contact your service partner. 

 

Charging procedure is not started 
 

  The plug is not inserted correctly -

 

Pull out the plug and insert the plug again. 

  The charging procedure was not performed 

correctly – follow the instructions in Chapter 
"Starting/ending the charging procedure". 

  The plug may possibly be dirty in the locking 

area or damaged – clean the plug or have it re-
placed. 

  The vehicle does not need any power or has an 

error – check the vehicle. 

  The vehicle is programmed to a later start time 

for charging. 

 

 

  Power reduction due high temperature by vehi-

cle or charging station: 
- Protect the vehicle and charging station from 
direct sunlight during the charging process 
(carport, garage, ...) 
- Visual inspection of the connectors for dirt, 
wear or damages. If necessary, please contact 
your service partner. 

  Missing release by external controller (energy 

supplier, PV system, ...) 

 

Standard plug cannot be unplugged 
 

  The charging procedure was not ended cor-

rectly by the vehicle – end the charging proce-
dure according to the instructions of the vehicle 
manufacturer. 

  Eventually the plug cannot be unlocked under 

tension - Push in the plug and connect it again 
on the vehicle. Then end the charging proce-
dure again. 

 

  Malfunction – first check the possible causes of 

error for the malfunction (*).

 

Switch off the supply voltage of the charging 
station (installed or superordinate RCD circuit 
breaker and line circuit breaker). Unplug the 
charging cable from the charging station. 
Switch on the voltage supply again. 

  Defective – please contact your service partner. 

 

 

Please see our FAQ list on www.kecontact.com for further information.