Bosch Appliances Security Camera NDN-733 Manuale Utente

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FLEXIDOME HD
Troubleshooting | en
41
Bosch Security Systems
Installation Manual
AM18-Q0615 | v1.0 | 2012.10
8.3
Customer service
If a fault cannot be resolved, please contact your supplier or 
system integrator, or go directly to Bosch Security Systems 
Customer Service.
The version numbers of the internal firmware can be viewed on 
a special page. Please note this information before contacting 
Customer Service.
1.
In the address bar of your browser, after the unit IP 
address, enter: /version
for example: 192.168.0.80/version
2.
Write down the information or print out the page.
Placeholder with a 
red cross instead of 
the ActiveX 
components.
JVM not installed on your 
computer or not 
activated.
Install Sun JVM from the 
product optical disk.
Web browser 
contains empty 
fields.
Active proxy server in 
network.
Create a rule in the local 
computer's proxy 
settings to exclude local 
IP addresses.
The POWER LED is 
red.
Firmware upload failed.
Repeat firmware upload.
Malfunction
Possible causes
Solution