HP Blackbird 002-21A Gaming System Guida Alla Risoluzione Dei Problemi
10
Troubleshooting and Maintenance Guide
Video
Symptom
Possible solution
Some video files do not play.
Your file may be corrupt or in an unsupported format. Open the video file in a
video editor, and then resave the file in a supported format.
video editor, and then resave the file in a supported format.
Codec error messages appear
when I play certain video files.
when I play certain video files.
Open the file in Windows Media Player. Ensure that Windows Media Player is
configured to automatically download codecs.
configured to automatically download codecs.
If the correct codec is available, the file will play. Note that you must be
connected to the Internet to download codec files.
connected to the Internet to download codec files.
If the correct codec is not available, check whether an update is available
for Windows Media Player.
for Windows Media Player.
For more information, open Windows Media Player Help and search for
codec.
codec.
Error message: Files Needed
To Display Video Are Missing
or Corrupt.
To Display Video Are Missing
or Corrupt.
1
Click the Windows Start Button, right-click Computer, and then click
Properties.
Properties.
2
Under Tasks, click Device Manager.
3
Click the plus sign (+) next to Sound, video and game controllers.
4
Right-click TV tuner (select models only), and then click Update Driver
Software.
Software.
5
Select Search automatically for updated driver software.
6
Follow the instructions to update the driver.
7
If you are prompted, restart the computer.
Graphics become corrupted
when I play video games.
when I play video games.
1
Click the Windows Start Button, right-click Computer, and then click
Properties.
Properties.
2
Under Tasks, click Device Manager.
3
Click the plus sign (+) next to Display adapters.
4
Right-click the video card, and then click Update Driver Software.
5
Select Search automatically for updated driver software.
6
Follow the onscreen instructions to update the driver.
7
If you are prompted, restart the computer.
Undo any overclocking you may have done to your video card.