Brother FAX 2600 Manuale Utente
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
11 - 8
If You Are Having Difficulty with Your FAX/MFC
If you think there is a problem with your FAX/MFC, make a copy first. If the
copy looks good, the problem is probably not your FAX/MFC. Check the table
below and follow the troubleshooting tips.
copy looks good, the problem is probably not your FAX/MFC. Check the table
below and follow the troubleshooting tips.
DIFFICULTY
SUGGESTIONS
Printing and Receiving Faxes
Condensed print and
horizontal streaks; top
and bottom of sentences
are cut off.
horizontal streaks; top
and bottom of sentences
are cut off.
If your copy looks good, you probably had a bad
connection, with static or interference on the phone
line. If the copy looks bad, clean the scanner area.
If there is still a problem, call Brother Customer
Service at:
1-800-284-4329 (USA) or 1-800-853-6660 (from
within Canada) or 1-514-685-6464 (from within
Montreal).
connection, with static or interference on the phone
line. If the copy looks bad, clean the scanner area.
If there is still a problem, call Brother Customer
Service at:
1-800-284-4329 (USA) or 1-800-853-6660 (from
within Canada) or 1-514-685-6464 (from within
Montreal).
Vertical streaks; black
lines appear on the faxes
you receive.
lines appear on the faxes
you receive.
Sometimes you may see vertical streaks/black lines
on the faxes you receive. Either your FAX/MFC’s
primary corona wire for printing may be dirty, or
the sending party’s fax scanner may be dirty. Clean
your primary corona wire (see page 11-19), or ask
the sender to make a copy to see if the problem is
with the sending machine.
Try receiving from another fax machine.
If the problem continues, call Brother Customer
Service at:
1-800-284-4329 (USA) or 1-800-853-6660 (from
within Canada) or 1-514-685-6464 (from within
Montreal).
on the faxes you receive. Either your FAX/MFC’s
primary corona wire for printing may be dirty, or
the sending party’s fax scanner may be dirty. Clean
your primary corona wire (see page 11-19), or ask
the sender to make a copy to see if the problem is
with the sending machine.
Try receiving from another fax machine.
If the problem continues, call Brother Customer
Service at:
1-800-284-4329 (USA) or 1-800-853-6660 (from
within Canada) or 1-514-685-6464 (from within
Montreal).
The FAX/MFC “hears”
voice as CNG tone.
voice as CNG tone.
If your FAX/MFC is set to Easy Receive ON, and
it answers voice calls by trying to receive a fax, try
turning Easy Receive to OFF.
it answers voice calls by trying to receive a fax, try
turning Easy Receive to OFF.
Horizontal streaks; lines
are missing.
are missing.
You may get a fax with horizontal streaks or with
missing lines. Usually this is caused by a poor
telephone connection. Ask the other party to send
the fax again.
missing lines. Usually this is caused by a poor
telephone connection. Ask the other party to send
the fax again.
Received faxes appear
as split or blank pages.
as split or blank pages.
If the received data is divided and printed on 2
pages or if you get an additional blank page, your
Paper Size setting may not be correct for the paper
you are using (see page 5-5). If you are using the
fixed reduction feature, check to see if the
reduction ratio is suitable for the real paper. (See
page 5-4 to 5-5)
pages or if you get an additional blank page, your
Paper Size setting may not be correct for the paper
you are using (see page 5-5). If you are using the
fixed reduction feature, check to see if the
reduction ratio is suitable for the real paper. (See
page 5-4 to 5-5)