Plasmon V15 Manuale Utente

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Plasmon 
V
15 AIT Tape Library User Manual
Page 122 
The following table lists the library hardware error conditions in numerical order.
Table 20. V15 Operator Panel LCD Error Codes 
LCD 
Code
Description
Corrective Action
11
Source empty. There is no 
cartridge in the source loca-
tion.
Install a cartridge in the source location or redirect the 
robot to another location.
12
Destination full. A cartridge 
already exists in the destina-
tion location.
Remove the cartridge from the destination or redirect the 
robot to another location.
13
Put failure. The robot could 
not place a cartridge because 
of mechanical problems.
Open the door and remove the magazines. Make sure 
there is nothing blocking the robot or the tape drives.
Make sure the library and tape drives are not being used 
by any host, then reset the library.
If the error persists, the robot may need to be replaced. 
Contact your service provider.
14
Pick failure. The robot could 
not pick a cartridge because of 
mechanical problems.
Open the door and remove the magazines. Make sure 
there is nothing blocking the robot or the tape drives. 
Make sure the library and tape drives are not being used 
by any host, then reset the library.
If the error persists, the robot may need to be replaced. 
Contact your service provider.
15
No source element. No mag-
azine was installed at the 
selected location.
Install a magazine or redirect the robot. 
If a magazine is already installed when either of these 
error codes displays, reset the library. 
If the error persists, contact your service provider.
16
No destination element. No 
magazine was installed at the 
selected location.
18
Source inside drive. The 
robot could not successfully 
pick a cartridge because it was 
still loaded in the tape drive.
Open the door and manually eject the cartridge from the 
tape drive. Or, redirect the robot to another source loca-
tion.
If the error persists, contact your service provider.
30
R axis does not move. The 
robot could not move along 
the reach axis. 
Open the door and remove the magazines. Look for any-
thing that might be obstructing the gripper or the robot’s 
path along the reach axis.
Make sure the library and tape drives are not being used 
by any host, then reset the library from the operator 
panel. 
If there are no obstructions and the error persists, the 
robot may need to be replaced. Contact your service 
provider.