NEC 2400 PX Manuale Utente
NEAX2400 IPX Feature Programming Manual
Page 860
NDA-24297, Issue 1
C-54
Call Transfer - Attendant - CCIS
C-54
Call Transfer - Attendant - CCIS
General Description
This feature allows a user to transfer a call through the CCIS network to an Attendant Console located in a Main or
Satellite node, while connected to a CCIS network call.
Satellite node, while connected to a CCIS network call.
Operating Procedure
To transfer a call to an Attendant Console
1.
While engaged in a Central Office trunk call, switch hook flash; receive special dial tone.
2.
Dial the Operator Access Code.
3.
The Attendant Console ATND lamp flashes and the buzzer sounds. The station receives ringback tone.
To answer from the Attendant Console
1.
Refer to the operation guide of the Attendant Console.
If the station wishes to return to the Central Office trunk call while the Attendant Console is being called
1.
Switch hook flash; the ATND lamp is extinguished at the Attendant Console and the buzzer stops.
2.
The station returns to the Central Office trunk call.
Service Conditions
1.
This feature is available when the Attendant Console is in a different node in the CCIS network.
2.
This feature is available for incoming or outgoing C.O. trunk calls and station-to-station calls.
3.
When the Attendant Console is in NIGHT CONNECTION - CCIS mode, the transferring station will
receive reorder tone.
receive reorder tone.
4.
When a HOTLINE - CCIS [H-12] set is equipped with a dial, the user can switch hook flash to get the
special dial tone, then dial “0”. Ringback tone is provided and the Attendant Console is notified of the call.
special dial tone, then dial “0”. Ringback tone is provided and the Attendant Console is notified of the call.
5.
This feature cannot be used when NIGHT CONNECTION-FIXED - CCIS [N-15] or NIGHT
CONNECTION-FLEXIBLE - CCIS [N-16] is activated. In this case, CALL TRANSFER-ALL CALLS -
CCIS [C-50] would be used to transfer a call. If CALL TRANSFER-ATTENDANT - CCIS is attempted,
reorder tone will be returned.
CONNECTION-FLEXIBLE - CCIS [N-16] is activated. In this case, CALL TRANSFER-ALL CALLS -
CCIS [C-50] would be used to transfer a call. If CALL TRANSFER-ATTENDANT - CCIS is attempted,
reorder tone will be returned.
6.
If the SPLITTING [S-4, S-4D] or ATTENDANT LOCKOUT [A-5] feature is activated, CALL
TRANSFER-ATTENDANT - CCIS can be implemented.
TRANSFER-ATTENDANT - CCIS can be implemented.
7.
A station-to-station or station-to-trunk connection, within the same node as the NIGHT ATTENDANT
TRANSFER [A-19] station, cannot be transferred to the NIGHT ATTENDANT TRANSFER [A-19]
station. However, a station-to-station or station-to-trunk connection, in which one party is located in the
same system as the NIGHT ATTENDANT TRANSFER [A-19] station, can be transferred to the NIGHT
ATTENDANT TRANSFER [A-19] station.
TRANSFER [A-19] station, cannot be transferred to the NIGHT ATTENDANT TRANSFER [A-19]
station. However, a station-to-station or station-to-trunk connection, in which one party is located in the
same system as the NIGHT ATTENDANT TRANSFER [A-19] station, can be transferred to the NIGHT
ATTENDANT TRANSFER [A-19] station.
Interactions
1.
A HOTLINE [H-1] station may transfer a call to the Attendant Console.
2.
A call transferred to a station with a call forwarding feature set will forward according to the conditions
of the feature, unless the station is CALL FORWARDING-ALL CALLS - CCIS to the Attendant Console.
CALL FORWARDING-OVERRIDE [C-26] supersedes CALL FORWARDING-ALL CALLS - CCIS.
of the feature, unless the station is CALL FORWARDING-ALL CALLS - CCIS to the Attendant Console.
CALL FORWARDING-OVERRIDE [C-26] supersedes CALL FORWARDING-ALL CALLS - CCIS.
3.
A call transfer to a station in a station Hunt Group will hunt according to the conditions of the station
hunting feature used.
hunting feature used.