NEC EXPRESS 5800 Manuale Utente
Installing the Operating System 4-31
Setup for Problem Resolution
Additional steps should be taken to facilitate the resolution of problems that might occur.
Memory Dump (Debug Information)
This section describes the procedures for collecting memory dump (debug information) in
Express server.
Express server.
IMPORTANT: Cautions for the Memory Dump
!
The staff of maintenance service representative is in charge of
collecting memory dump. Customers need only to specify the
memory dump.
collecting memory dump. Customers need only to specify the
memory dump.
!
If troubles occur after initiating the process below, a message stating
that the system is short of virtual memory may appear, but complete
the process. If you re-start the system in this case, memory dump
may not be stored correctly.
that the system is short of virtual memory may appear, but complete
the process. If you re-start the system in this case, memory dump
may not be stored correctly.
Follow the procedure below to specify.
1.
Point to [Settings] in the Start pop-up menu and click [Control Panel].
The [Control Panel] dialog box appears.
The [Control Panel] dialog box appears.
2.
Double-click [System].
The [System Properties] dialog box appears.
The [System Properties] dialog box appears.
3.
Click the [Startup/Shutdown].
4.
Check [Write an event to the system log].
5.
Check [Write debugging information to].
6.
Enter the location to write the debug information to the text box.
e. g. Write the debug information in D drive with the file name "MEMORY.DMP".
e. g. Write the debug information in D drive with the file name "MEMORY.DMP".
D:\MEMORY.DMP
IMPORTANT:
!
Specify the drive where there is a free area greater than the size of
"the memory installed on the server + 12MB".
"the memory installed on the server + 12MB".
!
If the installed memory is increased, the size of the debug
information (memory dump) to be collected must be increased.
information (memory dump) to be collected must be increased.