Me Inc NumaLink-3.0 Manuale Utente

 

Page 19 of 33 

 

 

 
NumaLink-3.0 logs messages that indicate the progress of translations; these messages can also help in 
understanding and resolving translation problems. 
 
You can see the messages in two ways: 
 
1.  Messages from the current translation session are shown in the Status tab of the NumaLink-3.0 GUI; 

see section 4.3. 

 
2.  Messages from all sessions are appended into log files that, by default, are stored in  

 

C:\Program Files\Numa\Logs 

 

The full paths to the log files are displayed in the General tab of the NumaLink-3.0 GUI, as shown in 
section 4.1. 

 
The verbosity of these messages is configurable, also on the General tab. We recommend the Normal 
setting for most situations; if you are reporting a translation error to the Numa Technical Support Staff, 
you may be asked to rerun the translation with the Verbose message setting. 

 
NumaLink-3.0 translation systems come with remote diagnostics software pre-installed and configured.  
This software, called pcAnywhere

, allows the Numa Technical Support Staff to dial in to the 

NumaLink system for troubleshooting and software upgrades. 
 
NOTE  In order to receive remote support, the NumaLink-3.0 system must be connected to a 
dedicated analog phone line that does not run through a PBX phone system.  This is also called a 
D.I.D. (Direct In-Dial) line.  If you have to dial a number (such as 9) to get an outside line, then the line is 
not a D.I.D. line.  Digital (PBX) phone lines such as those in hospitals will damage the modem, so please 
double-check with the personnel in charge of the phone system at your site. 
 
When attaching the phone line to the back of the NumaLink-3.0 computer, please make sure that it is 
plugged into the appropriate jack.  The modem will have two jacks side by side; plug the phone line into 
the one labeled “TELCO” (it may instead have a picture of the plastic connector for the line); see Figure 
10.