Handspring Treo 300 Manuale Utente

Pagina di 286
Section 10
248 Troubleshooting Tips
Password problems
Problem
Solution
I forgot the password to 
show my hidden or masked 
records.
You can use Security to delete the password. If you do this, 
your phone deletes all entries marked as private. You can, 
however, perform a HotSync operation before you delete the 
password: the HotSync process backs up all entries, whether 
or not they are marked private. In this case, the following 
procedure restores your private entries and lets you access 
them:
1. Use the Palm Desktop software and the cable to 
synchronize your data.
2. Tap Forgotten Password in Security to 
remove the password and delete all private 
records.
3. Perform a HotSync operation to synchronize 
your data and restore the private records by 
transferring them from your computer to your 
phone.
I forgot the password and 
my phone is locked.
©
The default password for your phone is the last 
four-digits of your phone number. 
©
If Wireless Mode Lock is on, you can use the 
handheld mode features of your phone, but 
you must contact Sprint to unlock wireless 
mode.
©
If Communicator Lock is on, you must 
perform a hard reset (see page 235 for details) 
to access the handheld mode features of your 
phone, and you must contact Sprint to unlock 
wireless mode.