Follett VERSION 6.00 Manuale Utente

04/04

164

Circulation Desk

Troubleshooting

If you want to disable the automatic fine calculation, or change the way fines are

calculated, see Activating automatic fine calculation and refunds" on page 81.
The following table lists some error messages that might appear while creating,

editing, or paying fines:

Error messages associated with fines  

Message

Cause

Amounts waived and/or paid

cannot exceed the amount of the

fine.

This message appears if the total of the Waived and Paid text

boxes exceeds the Amount text box. Even if the patron gives

you more money than the Amount, you cannot enter that value

here because Circulation Desk does not keep track of change

due.

The fine amount cannot be zero. You cannot create a fine of $0.00. To cancel creation of a fine,

choose Cancel.

The fines for this patron have

been altered since you began

applying payment. Please re

view this patron's fines and try

again.

This message might appear while applying payment toward a

patron's fine balance and indicates that the patron's fines have

changed since you began applying payment. This can only

happen in a multiuser environment when the patron is being

edited at two different Circulation Desk workstations.

Temporary ... deleted. You can

now reuse barcode ...

This message appears if a fine on a temporary copy is paid in

full or deleted. The temporary title and its copy are deleted

from your collection.