Follett VERSION 6.00 Manuale Utente

04/04

167

reserved item, and the normal loan period would overlap the reserve period,

Circulation Desk automatically shortens the loan period so that the item is due

the day before the processing date. In addition, Circulation Desk does not allow

another patron to place a reserve on the same item for a date that is within the

existing reserve period. These measures help to ensure that the reserving patron

receives their copy when needed.
If the reserving patron retrieves the item before the processing date, you need to

delete the reserve before checking out the item. This avoids any loan-period

shortening intended to protect the reserve.
If the patron does not retrieve the reserved copy in the time allotted, the reserve

automatically expires the day after the end of the reserve period. Circulation

Desk does not allow you to revive a reserve. Because the reserve is for a specific

date, and that date has passed, Circulation Desk assumes the patron no longer

needs the item.
Additionally, you cannot change the priority of a reserve. In the queue, a reserve

always has priority over a hold.

See also:  

Define the number of pre-reserve processing days that you need in

System Setup | Setup | Circulation | Holds. For more information, see page 79.

Generate a pick list for upcoming reserves with the Hold Transactions Report

sorted by call number ( see page 557).

Getting around the Holds/Reserves window

The Holds/Reserves window shows a list of the current patron's holds and

reserves. The following shows an example of the Holds/Reserves window for a

patron who has a reserve, a ready hold, a pending hold, and an expired hold:

A hold can be placed on the first available copy (Any) or on a

specific copy (Copy). A reserve is for a specific copy only.

The patron's current

holds and reserves,

arranged

alphabetically by title

The expiration date

The current status

To place a hold or reserve

for the current patron
To edit the expiration date

or priority of a hold or

to view a reserve
To delete the highlighted

hold or reserve
To view the Hold Queue

The patron

information box

The number of ready holds

and reserves waiting to be

picked up appears in the

patron information box each

time you retrieve the patron.