Follett VERSION 6.00 Manuale Utente

04/04

30

Visit our Web site

Follett Software Company's home page is located at 

.

From our home page, you'll discover:



What's new at Follett Software Company



How to integrate information literacy solutions with technology



How to solve some of the technology challenges your district is facing



Information on automating Englishspeaking libraries worldwide



How to make your library more efficient and your resources more accessible

Contacting Technical Support

If you need technical support for one of our products and have a support

agreement for that product, you may call, fax, or email your questions to us free

of charge. Be sure to include your customer number and as much detail as

possible (e.g., the contents of critical error messages, what you were doing when

an error occurred, etc.)

.

Phone:

(800) 722-7424

7:00 

A.M

. to 6:00 

P.M

. central time

Fax:

(815) 578-5196

Email:

techsupport@fsc.follett.com

Support  Web page

Important: 

 If your support agreement has expired and you need service, call

Customer Service at (800) 323-3397.

What's folletttalk?

As a Follett Software customer, you are entitled to subscribe to folletttalk, an

Internet mailing list. This electronic discussion group lets you share your

experiences with our software products and services, ask questions, and receive

responses from other Follett Software customers. Anything related to Follett

Software is welcome on this mailing list.
To join folletttalk, fill out the subscription form on our Web site or send an email

message to: imailsrv@fsc.follett.com. In the body (not the subject line) of your

message, include: 

 (e.g. subscribe

folletttalk John Smith).

Enhancement requests

We welcome your ideas and comments. If you have ideas for enhancing our

products, guides, or services, please copy the form at the back of this guide, fill it

out, and mail it to us; or you can submit your suggestion online at

.