AT&T DEFINITY Generic 3 Manuale Utente
Call Vectoring Commands
A-48
Issue 4 September 1995
Goto Step Command
goto step
Purpose
Allows conditional or unconditional movement (branching) to a preceding or
subsequent step in the vector.
subsequent step in the vector.
Syntax
goto step <step #> if unconditionally
goto step <step #> if digits < comparator> < digits>
goto step <step #> if digits < option> table <table>
goto step <step #> if ani < comparator> < digits>
goto step <step #> if ani < option> table <table>
goto step <step #> if ii-digits < comparator> < digits>
goto step <step #> if ii-digits < option> table <table>
goto step < step #> if time-of-day is < day> < hour>: <minute> to < day> < hour>:
<minute>
<minute>
Conditions = available-agent, staffed-agents:
goto step <step #> if <condition> in split <split #> <comparator> <threshold>
goto step <step #> if <condition> in skill <skill #> <comparator> <threshold>
Conditions = calls-queued, oldest call-wait:
goto step <step #> if <condition> in split <split #> pri < priority level>
<comparator> <threshold>
<comparator> <threshold>
goto step <step #> if <condition> in skill <skill #> pri < priority level>
<comparator> <threshold>
<comparator> <threshold>
Condition = rolling-asa:
goto step <step #> if <condition> for split <split #> < comparator> <threshold>
goto step <step #> if <condition> for skill <skill #> < comparator> <threshold>