AT&T DEFINITY Generic 3 Manuale Utente

Troubleshooting Vectors

D-12

Issue 4 September 1995

Tracking Unexpected Vector Events

If you have an SAT terminal, you can display unexpected vector events. A vector
event is an error that results from resource exhaustion or from faulty vector
programming, rather than from a DEFINITY software error. For example, failures
involving the

route-to

command are usually due to an invalid extension entered

by the user.

By displaying vector events, you can do the following:

■

Diagnose and correct each Call Vectoring problem, as indicated by its
corresponding vector event, and thereby

■

Eliminate the need for a technician to make on-site visits to do the same.

The following sections explain how you can troubleshoot by tracking unexpected
vector events.

Display Events Form

The first step is to initiate the display of vector events. You do this by entering the

display events

command at the

enter command

prompt.

Once the command is entered, the

Display Events Form

appears on the screen.

The form appears as follows:

Figure D-1.

Layout of Display Events Form

The following list indicates the options on the form, comments on these options,
and also discusses the field(s) within each option.

■

EVENT CATEGORY. This option is intended to indicate the class of
logged events to be displayed. For our purposes, the default value

Vector

automatically appears in this display-only