AT&T DEFINITY Generic 3 Manuale Utente
Issue 4 September 1995
6-1
6
Advanced Vector Routing
Introduction
Advanced Vector Routing adds significantly to the conditional routing
capabilities of Basic Call Vectoring. Specifically, it adds the following conditions
for routing calls.
capabilities of Basic Call Vectoring. Specifically, it adds the following conditions
for routing calls.
■
Expected Wait Time (expected-wait)
■
Rolling Average Speed of Answer (rolling-asa)
■
VDN Calls (counted-calls)
Command Set
The following table illustrates the commands used in Advanced Vector Routing.
Table 6-1.
Advanced Vector Routing Command Set
Command
Category
Category
Action Taken
Command
ROUTING
Queue the call to a backup ACD split.
check-backup
split
split
BRANCHING/
PROGRAMMING
PROGRAMMING
Go to a vector step.
Go to another vector.
goto step
goto vector