Dot Hill Systems II 200 FC Manuale Utente

 

Preface xix

Technical Support

For late-breaking Release Notes and all manuals for this product, go to the SANnet II 
SCSI array section, or the SANnet II 200 FC array section, depending on which array 
you have, at: 

The following information may be required when contacting Technical Support: Dot 
Hill serial number and part number of hardware; version of Dot Hill supplied software; 
host computer platform and operating system version; description of the problem and 
any related error messages. 

Supply the following information to facilitate our tracking system and improve our 
response time: customer name, company name; state and country; telephone number 
with area code; Internet mail address; maintenance contract number, if applicable.

Placing a Support Call

After obtaining the above information, a support call may be placed by Internet mail, 
fax, or telephone. 

Phone: 1-877-DOT7X24 (877-368-7924)     

URL: 

Corporate Headquarters Contacts

Tel: 1-760-931-5500 or 1-800-872-2783
Fax: 1-760-931-5527
E-mail: support@dothill.com

Dot Hill Systems Corp., B.V. (Netherlands)
Tel: 31 (0) 53 428 4980; Fax: 31 (0) 53 428 0562
E-mail: bv@dothill.com

Nihon Dot Hill Systems Corp., Ltd.
Tel: 81-3-3251-1690; Fax: 81-3-3251-1691
E-mail: nihon@dothill.com

For additional sales offices in the U.K., China, Sweden, Germany, France, Israel, and 
Singapore, see our web site: