Viking VGSU5366BSS Utilizzo E Cura

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If service is required, call your dealer or authorized service agency. 
The name of the authorized service agency can be obtained from the
dealer or distributor in your area.

Have the following information readily available:

• Model number
• Serial number
• Date purchased
•  Name of dealer from whom purchased

Clearly describe the problem that you are having. If you are unable to
obtain the name of an authorized service agency, or if you continue 
to have service problems, contact Viking Range, LLC at
1-888-845-4641, or write to:

VIKING RANGE, LLC

PREFERRED SERVICE

111 Front Street

Greenwood, Mississippi 38930 USA

Record the information indicated below. You will need it if service is ever
required. The model and serial number for your cooktop can be found by
looking under the unit.

Model no. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Serial no.  _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Date of purchase  _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Date installed  _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Dealer’s name  _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Address  _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

If service requires installation of parts, use only authorized parts to insure
protection under the warranty.

Keep this manual for future reference.

Troubleshooting

Problem

Possible Cause and/or Remedy

Igniters will not work.

Circuit is tripped. 
Fuse is blown.
Cooktop is not connected to power.

Igniters sparking but no
flame ignition.

Gas supply valve is in “OFF” position.
Gas supply is interrupted.

Igniters sparking 
continuously after flame
ignition.

Power supply is not grounded.
Power supply polarity is reversed.
Igniters are wet or dirty.

Burner ignites but flame is
large, distorted, or yellow.

Burner ports are clogged.
Unit is being operated on wrong type of gas.
Air shutters not properly adjusted.

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Stainless Steel Parts

All stainless steel body parts should be wiped regularly with hot soapy water
at the end of each cooling period and with a liquid cleaner designed for that
material when soapy water will not do the job. DO NOT use steel wool,
abrasive cloths, cleansers, or powders. If necessary, scrape stainless steel to
remove encrusted materials, soak the area with hot towels to loosen the
material, then use a wooden or nylon spatula or scraper. DO NOT use a metal
knife, spatula, or any other metal tool to scrape stainless steel. DO NOT
permit citrus or tomato juice to remain on stainless steel surface, as citric acid
will permanently discolor stainless steel. Wipe up any spills immediately. 

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Service Information

Cleaning and Maintenance