HP ENVY 5540 Manuale Proprietario
Printing issues
What do you want to do?
Fix problems with page not printing (unable to print)
The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue
automatically.
Use an HP online troubleshooting wizard.
Get step-by-step instructions if the printer is not responding or printing.
NOTE:
The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all
languages.
Read general instructions in the Help for unable to print issues
Resolve print issues
Make sure that the printer is turned on and that there is paper in the tray. If you are still unable to print, try
the following in order:
1.
Check for error messages from the printer display and resolve them by following the onscreen
instructions.
2.
If your computer is connected to the printer with a USB cable, disconnect and reconnect the USB cable. If
your computer is connected to the printer with a wireless connection, confirm that the connection is
working.
3.
Verify that the printer is not paused or offline.
To verify that the printer is not paused or offline
a.
Depending on your operating system, do one of the following:
●
Windows 8.1 and Windows 8: Point to or tap the upper-right corner of the screen to open the
Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View
devices and printers.
●
Windows 7: From the Windows Start menu, click Devices and Printers.
●
Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
●
Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and
Faxes.
b.
Either double-click the icon for your printer or right-click the icon for your printer and select See
what’s printing to open the print queue.
c.
On the Printer menu, make sure there are no check marks next to Pause Printing or Use Printer
Offline.
d.
If you made any changes, try to print again.
4.
Verify that the printer is set as the default printer.
ENWW
Printing issues
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