HP BladeSystem c7000 enclosure + 4 x ProLiant BL460c G6 507014-B21-BUN1 Manuale Utente

Codici prodotto

507014-B21-BUN1

Service and Support

HP Care Pack services provide total care and support expertise with committed response designed to
meet your IT and business needs.

The HP Care Pack service for HP ProLiant BL c-Class server blades, cover the server blade and all HP
branded hardware options qualified for the server, purchased at the same time or afterwards, internal to
the server.

HP Care Pack services for the c7000 and c3000 enclosures cover the enclosure, power supplies and
fans. HP qualified rack options are covered by these services when installed within the same rack. HP
supported c-Class enclosure devices including pass thru, Ethernet interconnect and virtual connect
modules are also covered by the c7000 and c3000 enclosure Care Pack services.

NOTE

NOTE: SAN/Fabric switches for the HP c-Class BladeSystem are not covered under the c7000 enclosure
Care Packs, SAN/Fabric switches carry separate Care Packs. SAN/Fabric Switch Care Pack service level
support should always be uplifted to match existing storage or server service level.

To fully capitalize on your HP BladeSystem servers' capabilities requires a service partner who thoroughly
understands your server technology and systems environment. HP Services, an industry leader in
provision of multi vender support solutions provides a range of support services designed to meet the
varying needs of business. Whether an SMB or large global corporation HP has a HP BladeSystem server
support offer to help you speedily deploy and maximize system uptime.

Recommended Service

Recommended Service - Simplify ProLiant solution implementation, maintenance and management.

Support Service

Support Service - 4-Hour Response Coverage, 3-Year, 24 x 7, Same Business Day
Deployment Service

Deployment Service

Deployment Service - Installation and Start Up for HP BladeSystem Infrastructure

Enhanced Service

Enhanced Service - Optimize service level to increase IT performance and availability

Support Service

Support Service - HP Proactive BladeSystem Service, 1-Year
Deployment Service

Deployment Service

Deployment Service - Enhanced Network Installation and Start-up for HP BladeSystem Switches

Installation & Start-Up service for HP BladeSystem Infrastructure plus HP BladeSystem Enhanced Network
Installation and Start-UP as per the Customer Description and/or Data Sheet. To be delivered on a
scheduled basis 8am-5pm, M-F, excluding HP holidays.

For a complete listing of service offerings and information visit:

http://www.hp.com/services/bladesystemservices
http://h20219.www2.hp.com/services/us/en/always-on/servers-bladesystem.html

QuickSpecs

HP BladeSystem c7000 Enclosure

HP BladeSystem c-Class Overview

DA - 12810 Worldwide — Version 18 — November 16, 2009

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