HP DJ3631 Manuale Proprietario

To identify whether an ink cartridge has a problem, check the status of the Ink Alert light and the

corresponding Ink Level icon. For more information, see 

.

If you get an ink cartridge problem message from the printer software that states at least one of the

cartridges has a problem, do the following to identify whether a cartridge has a problem.

Remove the black cartridge and then close the cartridge access door.

●

If the Ink Level icon for the tri-color cartridge blinks, the tri-color cartridge has a problem.

●

If the Ink Level icon for the tri-color cartridge does not blink, the tri-color cartridge does not have

a problem.

Install the black cartridge back in the printer, remove tri-color cartridge, and then close the cartridge

access door.

●

If the Ink Level icon for the black cartridge blinks, the black cartridge has a problem.

●

If the Ink Level icon for the black cartridge does not blink, the black cartridge does not have a

problem.

If an error occurs after a cartridge is installed, or if a message indicates a cartridge problem, try removing the

ink cartridges, verifying the protective piece of plastic tape has been removed from each ink cartridge, and

then reinserting the ink cartridges. If this does not work, clean the cartridge contacts. If the problem is still

not resolved, replace the ink cartridges. For information about replacing ink cartridges, see 

.

The cleaning procedure should take only a few minutes. Make sure that the ink cartridges are

reinstalled in the printer as soon as possible. It is not recommended to leave the ink cartridges outside of the

printer longer than 30 minutes. This could result in damage to the printhead or the ink cartridges.

Check that power is on.

Close the output tray extender, and then rotate the output tray clockwise to stow it in the printer.

ENWW

Ink cartridge issues

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