HP OJ 3830 Manuale Proprietario

Use an HP online troubleshooting wizard

If something is blocking the print carriage or it does not move easily, get step-by-step instructions.

The HP online troubleshooting wizards may not be available in all languages.

Remove any objects, such as paper, that are blocking the print carriage.

Do not use any tools or other devices to remove jammed paper. Always use caution when

removing jammed paper from inside the printer

To get help from the print display, touch Help from the Home screen, touch How to Videos, and then

touch Clear Carriage Jam.

To help avoid paper jams, follow these guidelines.

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Do not overfill the input tray.

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Remove printed papers from the output tray frequently.

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Ensure that paper loaded in the input tray lays flat, and the edges are not bent or torn.

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Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the

input tray must be the same size and type.

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Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width

guide does not bend the paper in the input tray.

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Do not force paper too far down in the input tray.

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Do not add paper while the printer is printing. If the printer is about to run out of paper, wait until the

out of paper message appears before adding paper.

What kind of problem are you having?

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Make sure paper is loaded in the input tray. For more information, see 

.

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Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-

width guide does not bend the paper in the input tray.

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Make sure paper in the input tray is not curled. Uncurl paper by bending it in the opposite direction

of the curl.

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102 Chapter 9   Solve a problem

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