Philips SLM5500/05 Guida All'Installazione Rapida

Troubleshooting

No reaction to the supplied

• Switch the SLM5500 on.

remote control

• Point the remote control at the SLM5500.

• Insert the batteries correctly.

• Insert new batteries in the remote control.

No video image on the TV screen

• Switch the TV on.

• Set the TV to the correct external input.

• Set the To TV switch on the SLM5500 to the correct position.

• Make sure that the TV supports the video signal of the SLM5500. Push the green button on the supplied remote control 

for 3 seconds to reset the video signal to the factory default values.

No sound signal from the 

• Switch the audio system on.

loudspeakers of the audio system

• Set the audio system to the correct external input.

• Increase the volume level of the audio system.

Cannot find the wired network

• Switch the other wired network devices on.

• Use a straight network cable (UTP 5e) to make a connection from the SLM5500 to the wired network.

Cannot find the wireless network

• Switch the other wireless network devices on.

• Either - make sure that the broadcast wireless network name (SSID Broadcast) is enabled on the base station or router,

Or - enter the network name (SSID) manually. Copy the network name from the base station or router.

Cannot connect to the 

• Enter the correct security code (WEP or WPA). Copy the security code (WEP or WPA) from the base station or router.

wireless network

• Make sure that the firewalls in the wireless network give the SLM5500 access to the wireless network. For example, allow or

unblock the MAC address of the SLM5500 on the network.

Cannot find the computer

• Start the Philips Media Manager.

• Connect the SLM5500 to the correct network.

• Make sure that the firewalls in the network give the Philips Media Manager access to the network. For example, allow or 

unblock the Philips Media Manager on the network.

No access to content files 

• Make sure that the Philips Media Manager shares content files with the SLM5500 (refer to 3A).

(music, pictures or movies)

Cannot play a content file

• Make sure that the SLM5500 supports the file format (refer to the user manual on the installation CD).

• Make sure that the Philips Media Manager shares the content file with the SLM5500.

• When you play a protected content file for the first time, the SLM5500 must have a connection to the Internet.

Cannot play Internet content

• Try again later.The Internet service can be down temporarily.

• Make sure that the SLM5500 supports the Internet format (refer to the user manual on the installation CD).

• Make sure that the firewalls in the network give the Internet service access to the network.

When you have a problem, make sure that the SLM5500 contains the latest firmware. Refer to www.philips.com/support for more information.

Warranty - Refer to the user manual on the installation CD (d).