SonicWALL 4.5 Manuale Utente

109

Enforced Client Product Guide

Using the Virus and Spyware Protection Service

4

4 Check the status of each item: 

 

The rescan action was successful. You can safely restore the item. 

 

The item cannot be cleaned. 

The item cannot be cleaned or deleted. If it is in use, close it and attempt the 
clean again. If it resides on read-only media, such as CD, no further action is 
required. The virus and spyware protection service has prevented the original 
item from accessing the computer, but it cannot delete the item. Any items 
copied to the computer have been cleaned.

Note: If you are not sure why the item could not be cleaned, it is possible that a 
risk still exists. 

You have not performed any action on this item since it was placed in the 
quarantine folder. 

5 Click 

 to close the 

.

Disabling on-access scanning 

Temporarily disabling the automatic on-access scanner on client computers can be useful when 
working with product support to troubleshoot issues with scanning and cleaning files. 

To disable and enable on-access scans: 
1 On the client computer, hold down the 

 and 

 keys and click 

 in the system tray. 

2 Select 

or 

. 

The computer is vulnerable to attack if you disable the on-access scanning feature. Be sure to 
enable the feature again as soon as possible. 

Only on-access scanning is disabled. Buffer overflow protection continues to function. To 
disable buffer overflow protection, you must update the policy (see 

).