Philips 241S4 Manuale Utente

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8. Troubleshooting & FAQs

‡ Eliminate the vertical bars using the Phase/

Clock of Setup in OSD Main Controls. It is 
valid only in VGA mode.

Image appears blurred, indistinct or too dark
‡ Adjust the contrast and brightness on 

On-Screen Display.

An "after-image", "burn-in" or "ghost image" 
remains after the power has been turned off.
‡ Uninterrupted display of still or static 

images over an extended period may cause 
"burn in", also known as "after-imaging " 
or "ghost imaging", on your screen. "Burn-
in", "after-imaging", or "ghost imaging" is a 
well-known phenomenon in LCD panel 
technology. In most cases, the "burned in" 
or "after-imaging" or "ghost imaging" will 
disappear gradually over a period of time 
after the power has been switched off. 

‡ Always activate a moving screen saver 

program when you leave your monitor 
unattended. 

‡ Always activate a periodic screen refresh 

application if your LCD monitor will display 
unchanging static content.

‡ Failure to activate a screen saver, or a 

periodic screen refresh application may 
result in severe “burn-in” or “after-image” 
or “ghost image” symptoms that will not 
disappear and cannot be repaired. The 
damage mentioned above is not covered 
under your warranty.

Image appears distorted. Text is fuzzy or 
blurred. 
‡ Set the PC’s display resolution to the same 

mode as monitor’s recommended screen 
native resolution.

Green, red, blue, dark, and white dots appears 
on the screen
‡ The remaining dots are normal 

characteristic of the liquid crystal used in 
today’s technology, Please refer the pixel 
policy for more detail.

The "power on" light is too strong and is 
disturbing 
‡ You can adjust “power on” light using the 

power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer 
Information Centers list and contact Philips 
customer service representative.

8.2  SmartControl Premium FAQs

Q1. 

I change the monitor on a PC to a 
different one and the SmartControl 
Premium becomes un-usable, what do 
I do?

Ans.:  Restart your PC and see if 

SmartControl Premium can work. 
Otherwise, you will need to remove 
and re-install SmartControl Premium to 
ensure proper driver is installed.

Q2. 

The SmartControl Premium functions 
worked well before, but it does not 
work anymore, what can I do?

Ans.:  If the following actions were executed, 

the monitor driver may need to be re-
installed.

‡ Changed video graphic adapter to another 

one 

‡ Updated video driver 
‡ Activities on OS, such as service pack or 

patch 

‡ Run Windows Update and updated 

monitor and/or video driver 

‡ Windows was booted with the monitor 

power off or disconnected.

‡ To find out, please right click My Computer 

and click on Properties->Hardware-> 
Device Manager. 

‡ If you see “Plug and Play Monitor” shows 

under Monitor, then you need to re-install. 
Simply remove SmartControl Premium and 
re-install it.