Honeywell DR4300 Manuale Utente

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Troubleshooting and Pen Alignment 
 
 
of Recorder with Display 
12/03 
DR4300 Circular Chart Recorder Product Manual 
173 
8.2 Troubleshooting Aids 
Self diagnostics 
The software runs self-diagnostic tests to monitor the recorder’s general state. Tests are run when the unit 
is powered up and as a background task during operation.   
When tests run at power-up, the progress of the tests will be displayed as described in Subsection 8.3.1.  
When the tests run in the background during normal operation, the display will not indicate the progress of 
the tests. However, if the recorder fails a test, an error message will appear on the lower line of the display 
as described in Subsection 8.3.4. Table 8-4 lists all the possible error messages, the reason for each, and 
how to correct the problem.  
 
Observable symptoms of failure 
Other failures may occur that deal with the power, pen functions, chart rotation, output, or alarms. If erratic 
operation is observed, refer to the failure symptoms in Table 8-5, then follow the appropriate 
troubleshooting procedure in Subsection 8.5. 
 
Check Installation 
If a set of symptoms still persists, refer to Section 2 – Installation and Section 4 – Configuration, Startup, 
and Operation of Recorder with Display 
to ensure that the recorder has been installed and set up properly. 
 
Determine the software version before calling for technical support 
Before calling for technical support, follow the procedure in Table 8-1 to determine the version of the 
software in the recorder. This version information will assist the support team in diagnosing the problem. 
Table 8-1  Procedure for Identifying the Software Version 
Step Operation  Press 
Action/Result 
Select STATUS 
Set Up Group 
SET 
 UP
 
Until you see: 
STATUS
Lower Display
READ
Upper Display
 
Read the software 
version 
FUNC
 
Until you see: 
Lower Display
Upper Display
VERSION
Software 
version 
Number
 
Please give this number to the Customer Support 
person assisting you.