Rose electronic 2xE Manuale Utente

 

Mouse does not move 
„  The UltraMatrix turned off after or not attached when computer 

booted or application began using mouse. Exit and re-enter 
application using mouse or issue reset command. 

„  PS/2 mouse was not attached when the UltraMatrix powered up or 

has been detached and reattached. Issue the reset command. 

 

PS/2 mouse gets out of sync 
„  Reset the mouse by pressing and releasing the left Control Key, 

and then the R key. 

„  Cabling was disturbed during mouse movement. Issue the null 

command once or twice to re-sync the mouse. Get a later mouse 
driver that does not exhibit this problem. 

 

Video fuzzy 
„  Cable too long or wrong type. Verify that resolution and distance 

match Appendix I – Video Quality Chart Upgrade cable if 
necessary. 

 

Video not synchronized or wrong color 
„  Cable is loose. Re-seat cable. 
„  Wrong computer (CPU) cable used. If you have a 9515, 9517, 

9518, XGA mono or similar monitor you must use special cables or 
adapters.  

„  Cable is defective. Try using cable from another computer (CPU). If 

problem goes away, cable is defective. 

„  Port on the UltraMatrix is defective. Try using another port on the 

UltraMatrix. If problem goes away, port is defective. 

 

Lower resolution video OK, but can't enter high resolution mode 
„  Wrong CPU cable used. If you have a XGA, XGA-2, or other high-

resolution video adapter, you should probably be using the CAB-
CX (or C1) cable to attach your computer and KVM station. 

„  Driver has not been setup. Windows, OS/2, or other driver has not 

been configured for this resolution. Configure the driver.