Network Computing Devices LSQ-40L Manuale Utente

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TROUBLESHOOTING 
 
PROBLEM CAUSE 
SOLUTION PAGE 
Scale will not turn on 
Power not getting to 
scale 
Twist plug as you are inserting in 
scale.  
  
Fuse Blown 
Replace fuse 
  
  
No power at outlet 
Plug in at a different outlet 
  
Too many labels come out 
Too much text 
attempting to be printed 
Remove some of the text that is being 
printed 
  
  
  
Make font sizes smaller 
19 
  
Label sensor 
Clean sensor 
  
  
  
Bad sensor 
  
Printout stretched out 
Defective step gear. 
motor 
Contact dealer 
  
Label wrapped around 
pinch roller 
Remove stuck labels 
  
Poor printing of label 
Dirty print head 
Clean print head 
  
Contrast too low 
Set contrast darker 
16 
  
Defective print head 
Replace print head 
  
Out of paper 
Out of paper 
Replace with new roll of labels 
  
  
Paper sensor 
Labels moved away from sensor. 
Adjust cartridge guide 
  
Print head up error 
Print head up 
Close print head by moving lever 
down. 
  
  
  
Defective print head position sensor 
  
Label comes out but print 
Print board 
Replace board 
  
  
Print head 
Replace print head 
  
Printer error 
Print board 
Replace board 
  
  
Print head   
Replace print head 
  
Cannot communicate 
using computer 
IP address wrong  
Check scales ip address 
  
 
Disable all networks except the one for 
scale in computer 
  
 
Cable plugged in wrong on hub 
  
  
 
Check configuration 
  
  
Not using a cat 5 Ethernet cable 
No label comes out 
Set for paper mode 
Check plug on cartridge is in D 
position 
  
  
  
Check configuration-should be label 
with gap 
17 
  
  
No weight on platter or neg 
Labels tearing 
Cartridge guide too 
tight 
Open gap where label passes thru 
  
Label roll snaps 
bad label roll 
Install new label roll 
  
Label and wax paper 
comes out 
Paper came of spooler 
Reinstall label roll