Samsung CLP-350 Guida Utente
7
.7
<Troubleshooting>
Color or Black
background
background
• Check the environmental conditions: very
dry conditions (low humidity) or a high level
of humidity (higher than 80% RH) can
increase the amount of background
shading.
of humidity (higher than 80% RH) can
increase the amount of background
shading.
• Remove the old toner cartridge, and then
install a new one. (See "Replacing the toner
cartridge" on page 6.4.)
cartridge" on page 6.4.)
Toner smear
• Clean the inside of the machine. Contact a
service representative to clean the inside of
the machine.
the machine.
• Check the paper type and quality. (See
• Remove the paper transfer belt, and then
install a new one. (See "Replacing the toner
cartridge" on page 6.4.)
cartridge" on page 6.4.)
Vertical repetitive
defects
defects
If marks repeatedly appear on the printed side
of the page at even intervals:
• Clean the inside of the machine. Contact a
of the page at even intervals:
• Clean the inside of the machine. Contact a
service representative to clean the inside of
the machine. After cleaning the inside of the
machine, if you still have the same
problems, install a new toner cartridge of the
problem color. See "Replacing the toner
cartridge" on page 6.4.
the machine. After cleaning the inside of the
machine, if you still have the same
problems, install a new toner cartridge of the
problem color. See "Replacing the toner
cartridge" on page 6.4.
• Parts of the machine may have toner on
them. If the defects occur on the back of the
page, the problem will likely correct itself
after a few more pages.
page, the problem will likely correct itself
after a few more pages.
• The fusing assembly may be damaged.
Contact a service representative.
Condition
Suggested solutions
Background scatter
Background scatter results from bits of toner
randomly distributed on the printed page.
• The paper may be too damp. Try printing
randomly distributed on the printed page.
• The paper may be too damp. Try printing
with a different batch of paper. Do not open
packages of paper until necessary so that
the paper does not absorb too much
moisture.
packages of paper until necessary so that
the paper does not absorb too much
moisture.
• If background scatter occurs on an
envelope, change the printing layout to
avoid printing over areas that have
overlapping seams on the reverse side.
Printing on seams can cause problems.
avoid printing over areas that have
overlapping seams on the reverse side.
Printing on seams can cause problems.
• If background scatter covers the entire
surface area of a printed page, adjust the
print resolution through your software
application or in printer properties.
print resolution through your software
application or in printer properties.
Misformed
characters
characters
• If characters are improperly formed and
producing hollow images, the paper stock
may be too slick. Try different paper. (See
"Specifications on print media" on page 4.2.)
may be too slick. Try different paper. (See
"Specifications on print media" on page 4.2.)
• If characters are improperly formed and
producing a wavy effect, the scanner unit
may need service. Contact a service
representative.
may need service. Contact a service
representative.
Page skew
• Ensure that the paper is loaded properly.
• Check the paper type and quality. (See
• Check the paper type and quality. (See
• Ensure that the paper or other material is
loaded correctly and the guides are not too
tight or too loose against the paper stack.
tight or too loose against the paper stack.
Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high
• Check the paper type and quality. Both high
temperature and humidity can cause paper
curl. (See "Specifications on print media" on
page 4.2.)
curl. (See "Specifications on print media" on
page 4.2.)
• Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
Condition
Suggested solutions