ATTO Technology ATTO ExpressPCI Ultra/WIDE SCSI Host Adapters Express PCI PSC: Single-Channel Single-Ended Ultra/WIDE ExpressPCI DC: Dual-Channel Single-Ended Ultra/WIDE Manuale Utente
17 ATTO Technology ExpressPCI Ultra/WIDE SCSI Host Adapters Installation and Operation Manual
5 Troubleshooting
This chapter contains solutions for the most common problems you might encounter. If you need
additional assistance, please refer to the ATTO Technology web site (www.attotech.com) or contact an
ATTO Technology authorized representative.
additional assistance, please refer to the ATTO Technology web site (www.attotech.com) or contact an
ATTO Technology authorized representative.
9Check each cable connection on every device.
Verify all cables are in proper working condition.
Loose or broken cables are often the cause of
errors or problems.
9Check that your SCSI devices are plugged
into an AC outlet and are turned on before you add
power to your computer.
9Verity that all devices and busses are properly
terminated. See Chapter 3.1 for more
information.
9Verify that all devices attached to the ATTO
ExpressPCI SCSI adapter have unique SCSI IDs.
ATTO ExpressPCI SCSI adapters have a default
SCSI ID of 7.
Verify all cables are in proper working condition.
Loose or broken cables are often the cause of
errors or problems.
9Check that your SCSI devices are plugged
into an AC outlet and are turned on before you add
power to your computer.
9Verity that all devices and busses are properly
terminated. See Chapter 3.1 for more
information.
9Verify that all devices attached to the ATTO
ExpressPCI SCSI adapter have unique SCSI IDs.
ATTO ExpressPCI SCSI adapters have a default
SCSI ID of 7.
9If the same device shows up at several
different SCSI IDs, either its SCSI ID is set the
same as the ATTO ExpressPCI SCSI ID, or the
cable is defective.
9If a device doesn’t appear and cables and
termination are set properly, try lengthening the
SCSI Reset Delay using the ExpressPCI Utilities
found on the CD that came with your host adapter.
9PC users should make sure that SCSI adapter
firmware and Windows drivers are at the same
revision level. Unless indicated otherwise, the
latest drivers and firmware can be downloaded
from the ATTO Technology website
(www.attotech.com)
different SCSI IDs, either its SCSI ID is set the
same as the ATTO ExpressPCI SCSI ID, or the
cable is defective.
9If a device doesn’t appear and cables and
termination are set properly, try lengthening the
SCSI Reset Delay using the ExpressPCI Utilities
found on the CD that came with your host adapter.
9PC users should make sure that SCSI adapter
firmware and Windows drivers are at the same
revision level. Unless indicated otherwise, the
latest drivers and firmware can be downloaded
from the ATTO Technology website
(www.attotech.com)