Kodak CX6445 Manuale Utente
79
Chapter 9
Troubleshooting—Camera Dock 6000
Problem
Cause
Solution
Cannot transfer
pictures to the
computer.
pictures to the
computer.
Software is not
installed.
installed.
Software is installed
incorrectly.
incorrectly.
Disconnect the USB cable and
remove camera from dock. Close
all open applications. Uninstall,
then re-install the software
(
remove camera from dock. Close
all open applications. Uninstall,
then re-install the software
(
). To uninstall, go to
Start/Settings/ Control
Panel/Add/Remove Programs.
Panel/Add/Remove Programs.
USB cable was
connected during
software installation.
Camera is listed as an
unknown device (PC
only).
connected during
software installation.
Camera is listed as an
unknown device (PC
only).
Disconnect the USB cable and
remove camera from dock.
Delete camera from Device
Manager: Right-click on My
Computer, go to Properties/
Hardware/Device Manager/Other
Devices/ (delete this entry—
?Kodak ES camera)
remove camera from dock.
Delete camera from Device
Manager: Right-click on My
Computer, go to Properties/
Hardware/Device Manager/Other
Devices/ (delete this entry—
?Kodak ES camera)
AC adapter or USB
cable is not securely
connected.
cable is not securely
connected.
Check the connections (
Too many applications
running on computer.
running on computer.
Close all software applications
and try again.
and try again.
Camera was removed
from the camera dock
during picture transfer.
from the camera dock
during picture transfer.
Replace the camera on the
camera dock and press the
Transfer button.
camera dock and press the
Transfer button.
Transfer button was not
pressed.
pressed.
Press the Transfer button.