VIZIO XVT473SV Manuale Utente

Pagina di 67
VIZIO XVT423SV/XVT473SV/XVT553SV User Manual 
56 
www.VIZIO.com 
Remote Control Troubleshooting 
Issue 
Solution 
The remote control will not 
work 
 
Point the remote control directly at the remote sensor on your TV (IR mode 
only). 
 
Remove any obstacles between the remote control and the remote sensor (IR 
mode only). 
 
Replace dead batteries with new ones. 
 
Your remote’s keyboard will not work unless it has been Bluetooth paired to 
your VIA television. Please Bluetooth pair your remote to improve response and 
performance. 
The remote control will not 
adjust TV Volume. 
 Check 
the 
Advanced Audio menu located in the HDTV Settings App. Audio 
control must be set to TV
Channel Up and Down 
buttons will not work. 
 In 
the HDTV Settings App, select Tuner, then Auto Channel Scan. This must 
be performed before attempting to change channels. 
 
Internet Connection Troubleshooting 
Issue 
Solution 
I forgot my secure access 
code. 
 
Refer to the user manual for your wireless router or contact the manufacturer of 
either your router or your Internet Service Provider if they provided the router for 
you. 
Wireless Connection Issues 
 
Refer to the user manual for your wireless router or contact the manufacturer of 
either your router or your Internet Service Provider if they provided the router for 
you. 
 
Make sure the Internet connection is setup correctly.
 See Network Menu
 on 
page 49 
for detailed information.
 
 
Test the Internet connection to make sure it is working. 
See Network Menu
 on 
page 49 
for detailed information.
 
 
Disable MAC address filtering in your wireless router.  
 
Update your wireless router or device with the latest software available from the 
manufacturer’s website.  
 
Use the correct password and or passphrase to connect to a secured network. 
 
Check the network connectivity with other devices (such as a laptop or desktop 
computer). If these devices also cannot connect, please reference your wireless 
device’s User Manual for further configuration assistance. 
 
Try a wired (Ethernet) cable directly from your broadband modem’s output 
connection. 
A wired connection may deliver a more consistent 
connection depending on the conditions in your home environment.
 
Ethernet (Wired) 
Connection Issues 
 
Insure that the Ethernet cable is securely inserted into your access point and 
the back of the television. 
 
Make sure the Internet connection is setup correctly. 
See Network Menu
 on 
page 49 
for detailed information.
 
 
Test the Internet connection to make sure it is working. 
See Network Menu
 on 
page 49 
for detailed information.
 
 
Check network connectivity with other devices (such as computer).  
 
Once an active Ethernet cable is plugged into your HDTV, you will see both 
green and amber link lights. 
 
If you require further assistance, please contact your Internet Service Provider.