DISH Network Duo 322 Manuale Utente

You try to change the 

All Chan list or the All 

Sub list. The receiver 

displays an ERROR 

message.

The receiver will not allow you to 

change the All Chan list or the All 

Sub list.

Choose another list to change.

Note: You can change the All Sub list by changing what channels 

you buy.

You try to apply an empty 

Favorite List. The receiver 

displays an ERROR 

message.

The receiver will not allow you to 

apply an empty list.

Choose another list to apply, or add at least one channel to the 

empty list.

A Favorite List does not 

show channels that you 

know you have added to it.

If you have set up the Program 

Guide to hide adult channels and 

the receiver is locked, the Favorite 

List will not show such channels.

Unlock the receiver for the list to show adult channels.

Someone orders a pay per 

view program without 

your permission.

You may have been away from the 

receiver, and someone else used it.

Lock the purchase of pay per view programs. Remember that you 

authorize such purchases. If you lock pay per view purchases, then 

anyone who wants to order a pay per view program must enter the 

password.

You find that you are not 

able to order a pay per 

view program.

The receiver may not be connected 

to an active telephone line.

Your credit limit may have been 

exceeded.

You must connect the receiver to an active telephone connection at 

all times. If you install two or more receivers, you must connect 

each receiver to an active telephone connection at all times.

Review your pay per view purchases to check the Smart Card credit 

limit.

You find that you are not 

able to cancel a pay per 

view program.

You ordered a pay per view 

program, and then decided not to 

watch it.

You cannot cancel an order for a pay per view program, whether it 

was just ordered or ordered earlier.

Your setup includes more 

than one receiver.  You 

order a pay per view 

program, but it does not 

appear via all of the 

receivers.

You ordered a pay per view 

program, and want it to be available 

via all the receivers in your setup.

If you want to watch a pay per view program on TVs connected to 

up to six receivers, you must order the program for each receiver 

but you only pay for the program once.

While you are making a 

telephone call, you hear 

“clicks.”

The receiver may have tried to call the 

Customer Service Center to send pay 

per view purchase information. When 

the receiver found that the telephone 

was busy, it automatically 

disconnected.

You do not have to do anything. You can always use your telephone 

line, because the receiver automatically hangs up if it finds the line is 

busy.

The receiver cannot connect 

to DISH Network.

Maybe the receiver is connected to a 

DSL (Digital Subscriber Line) phone 

line.

Install a DSL filter between the receiver and the telephone wall jack.

You pick up the telephone to 

make a call, but you do not 

hear a dial tone.

The receiver was calling the Customer 

Service Center to send pay per view 

information. When the receiver found 

that the telephone was busy, it 

automatically disconnected.

Hang up, and then pick up the telephone again to get a dial tone.

Your computer or facsimile 

(FAX) machine tries to send 

a FAX or modem 

transmission, but fails.

The receiver was calling the Customer 

Service Center to send pay per view 

information. When the receiver found 

that the telephone was busy, it 

automatically disconnected. The FAX 

or modem found that there was no dial 

tone, and cancelled the transmission.

Resend the FAX or modem transmission.