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Note:

The Basic Network Readiness Assessment Service is available in the U.S. and 
Canada through direct and indirect channels.

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 is typically the second phase in the 

Network Assessment for IP Telephony solutions. The Detailed network readiness 
assessment service takes information gathered from the Basic Report, performs problem 
diagnosis and provides functional requirements for the network to implement Avaya IP 
Telephony.

A Detailed network readiness assessment service is required when the Basic Report 
indicates that the customer’s network as it is configured cannot support the proposed IP 
Telephony application at the desired performance levels. Sometimes customers already 
know that their existing network is not configured to support Avaya IP Telephony, and they 
can order a Detailed network readiness assessment service without first completing a Basic 
Report. The assessment requires that the customer complete a Basic-like analysis as the 
first phase). Customers may also request a Detailed network readiness assessment service 
to optimize their network.

The Basic Network Readiness Assessment Service is a scheduled remote network evaluation 
that is valuable for all customers that are expanding their communication capabilities.
The Basic service evaluates the customer’s current network environment by

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Maximizing the available resources.

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Identifying additional resources that are required to support the proposed IP Solution. 

The outcome of the Basic service is a road map that identifies the gaps in the existing network 
today, but it does not provide step-by-step configuration instructions on how to deploy the 
solution. The Basic service is performed remotely and must be scheduled with the CSI team 
2 weeks before implementing Avaya IP Telephony.

Even if your network appears to perform acceptably, IP Telephony taxes network resources and 
performance because IP Telephony requires dedicated bandwidth and is more sensitive to 
network problems than data applications. 

on page 351 shows the Basic service components and the depth of 

Avaya’s network analyses.