Avaya 6424 Manuale Utente

Your voice terminal

Preset feature buttons

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Using the display control buttons and softkeys

. . . . . . . . . . . . . 4

Using the call appearance/feature buttons

. . . . . . . . . . . . . . . . 4

Basic features

Placing a call

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

To automatically redial an extension that was busy or did not
answer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Placing a call on hold and returning to it

. . . . . . . . . . . . . . . . . . 6

Transferring a call

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Setting up a conference call

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

To drop the last party added to a conference call

. . . . . . . . . . . . . . . . 7

Sending or redirecting your calls

. . . . . . . . . . . . . . . . . . . . . . . . 8

To send all calls immediately to coverage

. . . . . . . . . . . . . . . . . . . . . 8

To temporarily redirect all calls to an extension or outside
number

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Advanced features

Programming an AD softkey

. . . . . . . . . . . . . . . . . . . . . . . . . . 10

Programming an AD button

. . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Programming an AD personal list item

. . . . . . . . . . . . . . . . . . 12

To place a call using an AD list button

. . . . . . . . . . . . . . . . . . . . . . 13

Programming a feature onto an available button

. . . . . . . . . . 14

Answering a call placed to a member of your pickup
group

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Answering a call placed to a coworker unable to
answer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Answering a redirected call (call coverage)

. . . . . . . . . . . . . . 16

Answering a parked call from any extension

. . . . . . . . . . . . . 17

Leaving a message

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

To leave a message after dialing an extension

. . . . . . . . . . . . . . . . 18

To leave a message without ringing an extension

. . . . . . . . . . . . . . 18

To cancel a Leave Word Calling message

. . . . . . . . . . . . . . . . . . . 19

Searching the directory for a name

. . . . . . . . . . . . . . . . . . . . 19

Entering a call to make an important announcement

. . . . . . . 20

Appendices

Glossary

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Call purpose identifiers

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Call coverage

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Abbreviated dialing

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23