Panasonic KX-UTG200 Manuale Utente

The unit does not ring.

•

Check the VoIP status in the Web user interface and
confirm that each line is registered properly (

® see To

check the setting status in the Web user interface in
this section).

•

Check that the SIP server address, URLs of the
configuration files, encryption key, and other required
settings are correct.

•

Check the firewall and port forwarding settings on the
router (

® see 1.1.6  Other Network Settings).

•

Check [Call Control] for each line in the [Telephone] tab
in the Web user interface.

–

If [Do Not Disturb] is set to [Yes], the unit does not
receive calls (

® see 4.6.2.3  Call Features).

–

If [Unconditional (Enable Call Forward)] is set to
[Yes], the unit does not receive calls (

® see

4.6.2.4  Call Forward).

–

If [Block Anonymous Call] is set to [Yes], the unit
does not receive anonymous calls (

® see 4.6.2.3  Call

Features).

•

Check that [Do Not Disturb], [Enable Call Forward], and
[Block Anonymous Call] are not controlled by your phone
system.

•

For details about settings, consult your network
administrator or phone system dealer.

I cannot make a call.

•

Check the VoIP status in the Web user interface and
confirm that each line is registered properly (

® see To

check the setting status in the Web user interface in
this section).

•

Check that the SIP server address, URLs of the
configuration files, encryption key, and other required
settings are correct.

•

Check the firewall and port forwarding settings on the
router (

® see 1.1.6  Other Network Settings).

•

For details about settings, consult your network
administrator or phone system dealer.

I have lost the login password of the Web
user interface for the Administrator or User
account.

•

Reset the password from the unit. The passwords for both
Administrator and User will be reset (

® see 1.2  Reset

(Page 33) or 4.8.10  Reset & Restart (Page 180)).
For security reasons, it is recommended that the
passwords are set again immediately (

® see

4.4.2  Administrator Password or 4.4.3  User
Password).

Document Version  2014-05  

Administrator Guide

329