VTech gz5838 Manuale Utente
![VTech](https://files.manualsbrain.com/attachments/c8c4beecef3ef9cc673f698b8e10606b5b5b557a/common/fit/150/50/c8eca8296d4321b46f6d03f63c083f88da4a41508a256d973a1c7867976a/brand_logo.jpeg)
www.vtechphones.com
29
Additional information
Troubleshooting
If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website
at www .vtechphones .com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377 .
Problem
Suggestion
My telephone does not
work at all .
• Make sure the battery is installed and charged correctly (page 5) . For optimum daily
performance, return the cordless handset to the telephone base after use .
• Make sure the power adapter is securely plugged into an outlet not controlled by a wall
switch .
• Make sure the telephone line cord is plugged firmly into the telephone base and the modular
wall jack .
• Unplug the unit’s electrical power . Wait for approximately 15 seconds, then plug it back in .
Allow up to one minute for the cordless handset and telephone base to synchronize .
• Charge the battery in the cordless handset for at least 16 hours .
• Remove and re-insert the battery . If that still does not work, it may be necessary to purchase
a new battery .
• Disconnect the telephone base from the modular jack and plug in a working telephone . If this
telephone does not work, the problem is probably in the wiring or the local service . Call the
local telephone company .
There is no dial tone .
• First, try all the suggestions above .
• Move the cordless handset closer to the telephone base . It might be out of range .
• The telephone line cord might be malfunctioning . Try installing a new telephone line cord .
• Disconnect the telephone base from the telephone jack and connect a different telephone . If
• Move the cordless handset closer to the telephone base . It might be out of range .
• The telephone line cord might be malfunctioning . Try installing a new telephone line cord .
• Disconnect the telephone base from the telephone jack and connect a different telephone . If
there is no dial tone on the other telephone either, the problem is in your wiring or local service .
Contact your local telephone company .