Avaya One-X for RIM Blackberry Manuale Utente

Avaya

Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007

3

Installing the Application on Your Mobile Device . . . . . . . . . . . . . . . . . . . . . . .

Pre-installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Set up your account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Identify the BlackBerry Connection Type . . . . . . . . . . . . . . . . . . . . . . . . .

Download the application Over the Air (OTA) to your BlackBerry device . . . . . . . .

Install the application from your PC (via USB) . . . . . . . . . . . . . . . . . . . . . .

Set up a WAP Access Point Name (APN) . . . . . . . . . . . . . . . . . . . . . . . . .

APN settings for Cingular . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

APN settings for T-Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Log in for first-time use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

About Avaya one-X Mobile Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Start the Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Avaya one-X Mobile Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . .

Avaya one-X Mobile Home menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Making Calls Using the Call Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Overview of the Avaya one-X Mobile Call Feature. . . . . . . . . . . . . . . . . . . . .

Make a call from the Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Make a call from your Voicemail inbox . . . . . . . . . . . . . . . . . . . . . . . . . . .

Make a call from the Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Make a call from your list of contacts in RIM Addresses . . . . . . . . . . . . . . . . .

Make a call from the Corporate Directory . . . . . . . . . . . . . . . . . . . . . . . . .

Make a call from a Quick Entry number . . . . . . . . . . . . . . . . . . . . . . . . . .

Switch from your mobile device to your office phone . . . . . . . . . . . . . . . . . .

Switch from your office phone to your mobile device . . . . . . . . . . . . . . . . . .

Managing Incoming Calls Using the Send Calls Feature . . . . . . . . . . . . . . . . . . .

About Send Calls Destinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Select the phones to which calls are routed . . . . . . . . . . . . . . . . . . . . . . . .

Add a phone to which calls are routed . . . . . . . . . . . . . . . . . . . . . . . . . . .

Delete a phone to which calls are routed . . . . . . . . . . . . . . . . . . . . . . . . .

Edit a phone number to which calls are routed . . . . . . . . . . . . . . . . . . . . . .

Set a Quick Entry number to which calls are routed . . . . . . . . . . . . . . . . . . .

Send all calls to voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

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